Business Analyst

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located inEnglewood Cliffs, NJ.

Business Analyst - Display Software & Services

Top Skills:

1. Process-oriented/Data-driven
2. Leadership/Collaboration
3. High proficiency in MS Excel/Visio

Summary:

Responsible for the transactional operations surrounding all Software and Solution products. This person will be responsible for ensuring that purchases and payments are properly processed and accounted for throughout multiple purchasing channels. The role will be responsible for maintaining a detailed record of incoming purchase orders, as well as informing necessary stakeholders of when PO's are received, delayed, or submitted with errors. Additionally, this position will be responsible for the proper distribution and maintenance of licenses associated with our Content Management Solution, VXT.

Responsibilities:

• Daily extraction of open orders placed for LED installation, VXT Software services, and Warranty Service Uplifts.
• Outreach to vendors to ensure completion of order processing through our systems.
• Daily, Weekly, and Monthly Reporting of purchase orders placed across the department portfolio.
• Processing of offline orders for key accounts that purchase directly.
• Receiving customer escalation regarding order status, License distribution, and vendor payments for services rendered.
• Issuing refunds on orders with approval from the management team.
• Working with distributor partners to improve and streamline the order process flow.

Requirements:

• Degree in marketing and or public relations preferred
• 2+ years of experience with database management, including knowledge of pivot tables and reporting in Excel
• Prior experience with project management/coordination required
• The ability to clearly communicate with multiple levels of the organization is required
• Proficiency in MS Office products (Excel, Word, PowerPoint) required
• Experience in planning and executing projects

Preferred Skills:

• Process-oriented and data-driven
• Leadership and collaboration skills to drive performance laterally within the organization
• Supreme soft skills and ability to de-escalate
• Strong utilization of MS Excel and Visio
• Experience working in cloud software product support is preferred

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more!

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Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.