Associate Analyst, Technology Innovation

At National Grid we are committed to delivering safe and reliable energy to the customers and communities we serve. We are one of the largest investor-owned energy companies in the world. We are proud of the contributions our work and our people make to the prosperity and wellbeing of our customers, communities, and investors.

National Grid has embarked on ambitious capital projects and construction program designed to build the infrastructure to enable our renewable electric future. Projects include upgrades to transmission lines, substations and distribution network infrastructure that will support renewable energy and reliability initiatives and other programs.

National Grid has a focus on providing electricity and gas to millions of its existing customers, by continuously updating its infrastructure to provide the most safe and reliable system.

The role provides analysis and support to the Robotic Process Automation team including the design, development and testing of Robotic Process Automation solutions. This position works to design and deliver innovative automated solutions that expand process capabilities, improve accuracy, and create efficiencies across National Grid US.

* Functions as an integrator between the end users and Robotic Process Automation team, helping to create automation solutions to meet business needs
* Participates or leads in various types of meetings or workshops to understand, map, and help shape detailed business processes in order to define and design automation solutions, developing as-is and to-be process flows
* Responsible for the definition, design, configuration, testing, and initial deployment of new, modified and/or enhanced Robotic Process Automations
* Designs and configures RPA processes and objects in Power Automate (processes, outputs, exception paths, and error handling) that are efficient, well structured, maintainable and easy to understand
* Creates testing documentation and performs testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing
* Works within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.

* Minimum of Bachelor's Degree required
* Previous experience with Robotic Process Automation (Power Automate) desired
* Strong people and process skills with the ability to communicate complex information effectively
* Strong analytical, oral and written communication skills required
* Strong problem solving and troubleshooting skills required
* Ability to prioritize, schedule and complete configuration and testing required for multiple applications with overlapping schedules
* Excellent Microsoft suite knowledge; MS Excel, MS Outlook, MS Access and other technical skills required

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