SITKA Retail Store Manager

We are looking for a Retail Store Manager to join our team in Atlanta, Georgia. In this role, you will lead the daily operations of our retail store while building and developing a high-performing team that delivers an exceptional customer experience. You will drive store performance through strong leadership, operational excellence, and a customer-first mindset. This role offers the opportunity to shape the in-store brand experience while building meaningful relationships within the local community. The ideal candidate thrives in a fast-paced retail environment and is passionate about outdoor culture and premium retail experiences.

• Leadership & Accountability: Lead and inspire the store team while upholding brand standards and driving store performance goals.
• Sales & Profitability: Drive store sales and profitability by monitoring performance metrics and managing operating and payroll expenses.
• Customer Experience: Deliver exceptional in-store service through strong product knowledge, customer engagement, and adherence to visual merchandising standards.
• Team Development: Recruit, hire, onboard, and develop a team of knowledgeable brand advocates who represent the SITKA brand.
• Coaching & Performance Management: Provide regular coaching, feedback, and performance management to support individual and team growth.
• Community Engagement: Support store events and develop relationships within the local community to increase brand awareness and store traffic.
• Operational Excellence: Ensure operational standards are met including inventory accuracy, store organization, and compliance with company policies.
• Scheduling & Workforce Planning: Create and manage staff schedules aligned with store traffic patterns and payroll plans.
• Business Planning: Analyze business results and collaborate with leadership to implement strategies that improve store performance.
• Safety & Asset Protection: Maintain a safe and secure store environment while protecting company assets and ensuring compliance with safety procedures.

• Minimum 5 years of leadership experience in a fast-paced retail environment
• Minimum 2 years of experience in a specialty retail environment, preferably within outdoor apparel or lifestyle brands
• Demonstrated success achieving sales and profit results through team leadership
• Proven ability to recruit, develop, and lead high-performing teams
• Exceptional interpersonal skills with the ability to deliver authentic customer service and resolve customer concerns
• Experience planning and executing store events or community engagement activities
• Strong organizational skills with attention to detail and follow-through
• Excellent verbal and written communication skills
• Availability to work mornings, evenings, weekends, and holidays based on business needs
• Ability to travel up to 15%

• Bachelor's degree in business, retail management, or a related field
• Experience opening or launching new retail locations
• Passion for hunting, outdoor recreation, and the SITKA brand