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Manager, Licensing and Regulatory Compliance

Independent Health Association
paid time off
United States, New York, Buffalo
511 Farber Lakes Drive (Show on map)
Mar 12, 2026
FIND YOUR FUTURE

We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.

Overview

The Manager, Licensing and Regulatory Compliance, will be responsible for overseeing the daily operational activities of program strategies to support Pharmacy Benefit Dimension's accreditations, certifications, licenses, and regulatory requirements (e.g., URAC PBM accreditation, Utilization Review licenses). They will oversee reporting requests and the submissions necessary to support them. They will also have oversight of the licensing vendor. The Manager will also oversee the policy and procedure process, and activities supporting PBD's Quality Management Committee and Medicare Part D STAR measures. In addition, the position will oversee the management of non-compliance events including but not limited to corrective action plans and privacy and security events. Occasional weekends and holidays are a requirement of the position.

Qualifications
  • Bachelor's degree required. An additional four (4) years of experience will be considered in lieu of degree.
  • Five (5) years of corporate/regulatory licensing, quality monitoring/reporting, or program/process management experience required.
  • Two (2) years of progressive leadership/management experience required.
  • Experience working with regulatory and accreditation agencies including but not limited to URAC, DOL and CMS and compliance, quality monitoring/reporting or program management preferred.
  • Experience with self-funded group health plans preferred.
  • Excellent organizational, time management, analytical and critical thinking skills, with ability to analyze abstract components of legislation, regulations, or accreditation standards for requirements identification.
  • Experience in the creation or review of policies, procedures, and reports. Ability to assess controls needed to meet requirements, render decisions and troubleshoot issues.
  • Advanced PC and Microsoft Office applications skills required.
  • Excellent interpersonal, written and verbal communication skills.
  • Proven examples of displaying PBDs values: Trusted Advisor, Innovative, Excellence, Guardianship, Dedication and Caring.
Essential Accountabilities
  • Manage the licensing vendor relationship to ensure all reporting, information and supporting documentation is transmitted and necessary applications are filed and tracked ensuring all licenses are acquired and/or maintained.
  • Oversee the review of standards, regulations and legislation along with the development and implementation of processes and documentation for accreditation, certification, registration and/or licensing.
  • Oversee project teams and performance of preparation activities for accreditation, certification, registration and/or licensing submissions, mid-cycle audits and renewals; including but not limited to coordinating and/or assisting in gathering requested information, updating, and reviewing documentation for accuracy and other activities as deemed necessary.
  • Manage and lead periodic reviews and mock audits as necessary to ensure PBD is audit ready for accreditation renewals.
  • Manage the oversight of the Medicare Part D STAR measures dashboard, identify and communicate trends to ensure leadership is able to take appropriate operational action.
  • Manage the policy and procedure process, policy committee meetings and general daily activities to ensure adherence and provide prompt reporting of instances of actual or potential non-compliance.
  • Oversee reporting and remediation efforts for instances of non-compliance, including but not limited to corrective action plans and HIPAA privacy and security events.

Immigration or work visa sponsorship will not be provided for this position

Hiring Compensation Range: $90,000 - $110,000 annually

Compensation may vary based on factors including but not limited to skills, education, location and experience.

In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information.

Current Associates must apply internally via the Job Hub app.

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