Education & Devt Manager

Oversees leadership for programs including management of daily operations and development of deliverables. Oversees program development, execution, evaluation, technical coordination, and management of internal staff, Community Health Workers (CHWs), Health Extension Regional Officers (HEROS), student interns and additional contract partner organizations across the state of New Mexico. The Education & Devt Manager develops and collaborates on training initiatives and education models for Social Drivers of Health (SDOH) and manages training budget activities with funders. Facilitates strategic planning for program and associated projects. Operates as primary liaison with partner representatives and managers. Coordinates and evaluates curriculum development, and oversees the preparation and delivery of training. Coordinates with other programs and departments and represents department externally as needed.

Duties and Responsibilities

1. Manages and oversees programs including the execution and evaluation of day-to-day program activities, as appropriate to program objectives and area of expertise; oversees daily operations of the organizational unit, ensuring compliance with the University, state, and federal laws, policies, and regulations.

2. Oversees the development and delivery of individual and/or group training curricula for Community Health Workers (CHWs), Health Extension Regional Officers (HEROS), Pathways Navigators and student interns including visual aids, instructional materials, technology based training, and reference materials; formulates or reviews training outlines, and determines appropriate instructional methodologies and formats; evaluates and recommends improvement strategies, as appropriate to meet overall training goals and objectives.

3. May manage contract, grant and/or state funding, monitors budget expenditures; provides interim and final status reports; oversees, coordinates, and/or assists with proposal writing to develop additional funding.

4. May oversee and/or coordinate the collection, compilation, and analysis of program activity data; develops, writes, and presents comprehensive statistical and narrative program reports.

5. Maintains departmental reports and records; collects statistical data for administrative and/or quality improvement purposes.

6. May develop and implement responsive training programs for community agencies and services, as appropriate to the individual position.

7. Develops asynchronous courses using Canvas, or hybrid training opportunities.

8. Recruits Subject Matter Experts (SMEs) on topics for CHW and other community health professions for professional development to obtain Continuing Education Units (CEUs)

9. Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.

10. Identifies the various strategic and operational training/development needs and issues of the organization; works with management to establish responsive training and development strategies and plans.

11. Overseeing the development and delivery of team collaborations for CHW certification trainings and CHW workgroups.

12. Assists in training strategic planning for establishing and implementing short- and long-range goals, objectives, policies, and operating procedures.

13. May collaborate with university departments, programs, projects, local and state school systems, and/or community organizations to consolidate resources and enhance programs.

14. Represents the organization at various community and/or business meetings, conferences, committees, and task forces; promotes existing and new programs and/or policies.

15. Supervises personnel which typically include recommendations for hiring, performance evaluation, training, work allocation, and problem resolution.

16. Performs miscellaneous job-related duties as assigned.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

* Knowledge of community outreach practices.

* Records maintenance skills.

* Experience with Smartsheet, REDCap, Learning Management Systems (LMS), Zoom, Microsoft Office, Lucid, SharePoint, ASANA, etc.

* Ability to gather and analyze statistical data and generate reports on quarterly and annual bases.

* Ability to identify and interpret strategic and operational training/development needs. * Demonstrated ability to develop and implement strategic, responsive training and development plans and programs.

* Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.

* Advanced verbal and written communication skills and the ability to present effectively to small and large groups.

* Excellent interpersonal skills and the ability to collaborate with senior leadership, CHWs, HEROS and community members.

* Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling.

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.