Quality Systems Coordinator

job purpose:

The QualitySystems Coordinatorprovides key support for the Quality Assurance Department and is responsiblefordriving the integrity and effectiveness of the site's quality, food safety, and compliance programs by ensuring accurate documentation, monitoring sanitation and processing controls, supporting regulatory and certification requirements, and delivering essential training across QualitySystems. Serve as a key resource for Presage, ETQ, andPowerBI,maintaincritical records, coordinate sensory and audit activities, and proactivelyidentifyand communicate risks to uphold product safety, regulatory compliance, and operational excellence.Additionallyassiststhe Quality SystemsManager inthedaily work requirements, includingLIMSMaintenance, document and records review, andaudit programupkeep.

responsibilities:

• Ensure accuracyandcompletionofPresagechecks for all departments onsite (Excluding Quality)and report any issues or out of spec checks to site leadership.
• Review for accuracy and completion of all CIP records, checklists, and titration records. Monitor sanitation programs for effectiveness through document reviewand perform any needed tracking associated with these records.Effectively communicateanynonconformancesfoundto site leadership.
• Create andmaintain libraryof Quality Control & Quality Systems training videos.Partner withTrainingdepartmentto send completed training sheets and videos to be uploaded intoFEEDlearning management system.
• Identifyand address any potential food safety/compliance/regulatory issues.This could be the result of documentation issues, laboratory testing results out of specification, processing parameters not achieved, personal observations, employee feedback,etc.
• Responsible forthe creationand maintenanceof sensorypanelistscheduleand communicationto the team asto whensensory must be completed.Coordinatewithquality controlpersonneltocreate andexecutesensory sample and work order creation.

• Maintain and update all plant chemicals in ETQwith input/coordination with site Safety and Maintenance departments.

• Coordinate with Quality Systems Leadin order toassistin the training of any new quality control personnel on laboratory SOPs.

• Support internal site audit programs(i.e.GMP Audits,Internal Audits)and externalaudits(i.e.GAO, FSSC, Kosher, Halal).Member of the plant HACCP Team.

• Coordinateandfacilitateany qualitynew hire orientation and provideanynecessary training for plant personnel on quality management systems(Presage, ETQ, etc.)as needed.

• Responsible formaintainingall results and reports in a confidential mannerin accordance withthe Company Letter of Confidentiality.Responsible for managing the record retention program for all required process documentation.

• Create, Implement and MaintainPowerBIReports andPresage LIMS System. BecometheSME forPowerBI, ETQand Presage.

• Assistin the organizing/auditing of site raw materials for Kosher and Halal certification.Act asLiaisonfor Kosher Site Visits.

• Follow all safety, work policies, and Good Manufacturing Practices (GMP) rules.

skills/qualifications required:

• Musthave a Bachelor of Science Degree in Dairy Science, Microbiology, Food Science,Chemistryor related field or five (5) years of comparable experience in dairy manufacturing or related scientific laboratory testing. Must be certified or willing to complete certification within 6 months for Better Process Control School, PCQI, Auditing and HACCP.

• Strong analytical and problem-solving skillswith a strongfocus on details and accuracy ofrecords.

• Ability to work independently with professionaldemeanor.

• Effectively able to communicate bothverbaland written withvarious cross-functional teams.

• Intermediate computer skills (Word, Excel, Outlook, WMS)

• Self-starter and self-motivated with the ability to complete work assignments based on broad directions with minimum supervision.

• Knowledge of materials management techniques

working conditions and physical requirements:

• 40-45 hours/sitting/standing/walking/lifting.

• Ability tolift upto50lbs.Assist can be provided.

food safety responsibilities:

• Notify supervision of any repairs oradjustments that are requiredthat may affect product quality or food safety.

• Understand,observe, andcomply withthe handling and usage of the color-coded container policy while in the Production Areas.

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.

• Ability toinitiateaction to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.

• Identifyand record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.

• Control further processing or delivery of nonconformingproductin terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.

• In the event ofabsence, another employee with the same skill level will assume the duties and responsibilities asrequired.

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location:Dexter, NM

reports to:Quality SystemsManager

travel requirements:<10%

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