Field Operations Captain - Albuquerque Ambulance

Location Address:

Compensation Pay Range:

Summary:

How you grow, learn and thrive matters here.
* Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
* Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
* Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
* Malpractice liability insurance
* Loan forgiveness through the New Mexico Higher Education Department
* EPIC electronic charting system

Responsibilities:

As a Field Operations Captain, you will perform expert-level patient care while actively supporting crew well-being, daily operations, clinical education, and quality improvement initiatives. Your role is pivotal in ensuring excellent crew support and operational efficiency.

This position is supervised by the Education Commander and Operations Commanders, and it requires a proactive approach to balancing priorities and improving clinical and operational outcomes. If you are passionate about patient care, leadership, and continuous improvement, this role offers a dynamic and rewarding opportunity to make a significant impact.

Shift Differentials

• $2.00/hr Ambulance Service Differential, earned on all hours worked.

• $5.00/hr Night Differential, earned on eligible night hours, stacks on base rate.

• $3.00/hr Weekend Differential, earned on eligible weekend hours, stacks on base rate.

• $2.00/hr Bachelor's OR $3.00/hr Master's Education Differential, if in approved focus, earned on all hours worked.

How you support the community.

• Perform paramedic duties with excellence, serving as a role model.
• Understand and meet clinical quality and time management expectations.
• Utilize best practices to improve clinical outcomes and operational efficiency.
• Act as a relief Operations Commander when needed.
• Ensure compliance with policies and procedures for clinical staff.
• Conduct debriefings after critical calls.
• Train and implement clinical guidelines and procedures.
• Support field personnel and maintain open communication channels.
• Manage schedules, submit MIDAS entries, investigate incidents, and complete administrative tasks.
• Facilitate communication between management and front-line staff.
• Oversee orientation of new personnel and participate in training sessions.
• Maintain relationships with EMS support personnel and other departments.
• Support ongoing quality improvement initiatives.

Qualifications:

• High School Diploma/GED equivalent required

• Current New Mexico driver's license is required without relevant restrictions.

• Must be at least 18 years of age with a driving record insurable per Presbyterian policy

• Must possess and maintain a State of New Mexico Paramedic license in good standing

• Must maintain all required certifications (i.e., ACLS, BLS)

• Must be up to date withFEMA 100, 200, 700 courses

• EMT experience preferred

• Must pass physical abilities assessment

• Must obtain medical examiner certification/DOT certification as part of on-boarding and maintain.

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.