Ocean Import Operation Agent, Freight Forwarding

Position

Title: Ocean Import Operation Agent, Freight Forwarding

Location: East Rutherford, NJ (Onsite)

Classification: Full-Time, Non-Exempt

Work

Schedules: Monday -

Friday, 8:00 AM - 5:00 PM (Overtime may be required based on business volume

and time-sensitive operational needs).

Summary

This position is

with a premier global logistics and freight forwarding enterprise recognized

for providing comprehensive supply chain solutions across international

markets. The Ocean Import Operation Agent is responsible for processing sea

freight import operations with a high degree of accuracy and efficiency. This

role ensures that all documentation from overseas offices and customers is

verified, standard operating procedures (SOPs) are followed, and cargo is

tracked and delivered seamlessly to its final destination.

Essential

Duties and Responsibilities include but are not limited to:

• Documentation
  
  Management: Review pre-alerts sent by overseas offices via email
  
  or digital imaging applications to open and create shipment files daily.
• Coordination
  
  & Compliance: Verify documents and follow up with overseas branches,
  
  carriers, and co-loaders to resolve discrepancies or obtain missing
  
  documentation.
• System
  
  Operations: Perform data entry into the Unified Freight System
  
  (UFS) to generate arrival notices, customer invoices, internal invoices,
  
  and delivery orders.
• Financial
  
  Processing: Process vendor payment requests, protect operational
  
  costs within the system, and prepare billing worksheets for customer
  
  submission.
• Broker
  
  & Carrier Liaison: Turn over necessary documents to custom brokers,
  
  providing updates on ETA, IT numbers, and applicable fees (e.g., exam
  
  fees).
• Cargo
  
  Tracking: Trace the status and location of cargo through UFS;
  
  notify customers and brokers of progress until the shipment is delivered
  
  and the empty container is returned.
• Payment
  
  Collection: Collect charges from customers or brokers, documenting
  
  receipts of payment and submitting them to the accounting department for
  
  processing.
• Release
  
  Coordination: Facilitate the release of cargo once payments and
  
  Original Bills of Lading (OBL) have been secured.
• Vendor
  
  Management: Coordinate with vendors and customers for delivery
  
  arrangements, providing timely notifications and status reports to all
  
  stakeholders.

Qualifications

The ideal

candidate will possess a strong background in maritime logistics and a

meticulous eye for detail. They must be able to thrive in a fast-paced

environment where meeting daily deadlines is critical to the supply chain's

success.

While industry

experience is valued, candidates who are new to the logistics field but

demonstrate high potential, exceptional administrative capabilities, and

superior communication skills can be also considered.

Required:

• Strong
  
  organizational skills and a high level of proficiency in administrative
  
  processing.
• Excellent
  
  verbal and written communication skills for interacting with overseas
  
  offices, carriers, and brokers.
• Ability
  
  to manage financial tasks including billing, vendor payments, and cost
  
  protection.
• Proficiency
  
  in standard office software and a quick aptitude for learning new freight
  
  management systems.
• Flexibility
  
  to work overtime when business volume dictates.

Preferred:

• Prior
  
  experience in ocean import operations or freight forwarding.
• Experience
  
  using Unified Freight System (UFS).
• Knowledge
  
  of customs brokerage processes and arrival notice requirements.

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At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

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