Travel & Expense Reimbursement Specialist

MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today!

This position performs routine and moderately complex functions to support day-to-day employee travel and reimbursements, including travel planning, review of travel requests and reimbursements, staff education and outreach, and application of Institute travel-related policies.

• Serve as the primary point of contact for employee travel and expense reimbursements, providing high quality customer service
• Review travel requests and expense reimbursement forms for compliance with applicable policies, allowable costs, appropriate authorization, and supporting documentation
• Support employees using the corporate travel website, including user profile management and assistance with booking travel reservations
• Track out-of-state travel requests and assign trip numbers
• Maintain expert knowledge of MPHI's corporate travel website and internal travel & expense reimbursement system
• Maintain expert knowledge of the MPHI Travel Policy, State of Michigan Travel Policy (including MDHHS Travel Regulations Guidance document), and all related internal policies
• Provide outreach, education, and training to MPHI staff on travel-related processes and requirements
• Obtain appropriate financial coding for flights and ensure flight itineraries align with approved trip requests, travel policy requirements, and available flight credits
• Communicate with internal and external customers to resolve travel and reimbursement inquiries
• Always represent the best interests of MPHI
• Perform additional duties as assigned

• High school diploma or equivalent and 3-5 years of related travel, accounts payable, or administrative experience
• Associate degree in Accounting or Finance preferred

• Ability to follow complex oral and written directions while adhering to company policies
• Strong attention to detail and understanding of the audit implications of work performed
• Proficiency in standard office software applications and office equipment
• Ability to work collaboratively as part of a team while maintaining confidentiality and exercising sound judgment
• Solution-oriented and critical thinking approach, with the ability to prioritize tasks in a dynamic work setting
• Clear communication skills across multiple channels to resolve inquiries and clarify procedures
• Strong customer service mindset
• Strong organization skills

• Regular communication and collaboration with staff and internal teams
• Frequent use of a computer and typical office equipment
• Ability to review and work with detailed information on screens and documents
• Primarily seated work with some movement around the office as needed
• Occasional lifting or moving of office items weighing up to 25 pounds

MPHI works with you to promote health for everyone. Together, we will build a world where tomorrow is healthier than today!

MPHI is an EEO employer that participates with e-verify.