New

IT - Business Systems Analyst II

Henderson Engineers

parental leave, paid time off, sick time, 401(k), profit sharing

United States, Missouri, Kansas City

1801 Main Street (Show on map)

Mar 10, 2026

At Henderson, we're about more than just buildings
We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life - and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do

We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different

We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3

Position Summary
The Business Systems Analyst II is responsible for developing, analyzing, refining and documenting customer business requirements, with respect to implementation and production support of Henderson Engineers corporate applications systems. This includes Enterprise Resource Planning (ERP), HR, Financial, CRM, and IT Service Management applications. Designs and Implements solutions to business needs by utilizing the delivered functionality first before considering custom changes. Creates functional and technical design specifications for Corporate Applications, data management, and reporting systems. Collaborates with business stakeholders, vendor(s), other IT staff, and other related personnel to design technical solutions. Serves as technical expert on all customer business requirements and information needs. May lead functional project teams on small-to-medium scale implementations or initiatives.
Essential Job Functions & Accountabilities
Requirements Gathering & Solution Design	Analyze and evaluate complex and routine business requirements to define project scope, objectives, and feasibility. Translate business requirements into system configurations, focusing on delivered functionality before considering customization. Serve as a liaison between business stakeholders, IT staff, vendors, and user groups to design solutions that meet operational needs.
System Configuration, Implementation & Enhancements	Manage critical business systems in alignment with evolving business requirements; lead small-to-mid-scale implementations, integrations, and automation projects. Lead activities related to data migration, system setup, and business process optimization. Work collaboratively with vendors to manage product usage, troubleshoot bugs, and deploy new features.
Testing & Quality Assurance	Design and execute comprehensive test plans, including user acceptance, performance, security, and usability testing. Implement system changes and ensure functionality aligns with documented business requirements and use cases.
Coordinate Cross-Functional Solution Delivery	Guide other process owners and technical teams to troubleshoot and resolve cross-process issues. Facilitate recurring meetings and working groups to ensure alignment and collaboration across IT and business functions. Work closely with internal IT teams, external vendors, and business units to implement and test solutions, integrations, and reporting tools. Facilitate requirements walkthroughs, sprint planning, UAT sessions, and production readiness checks.
User Support & Training	Lead incident and problem resolution for application issues, troubleshooting system errors and recommending permanent solutions. Analyze and monitor system performance and usability, supporting continuous improvement through upgrades, patches, and user feedback loops. Provide advanced functional support and customer service to end-users, including troubleshooting and temporary workarounds. Conduct end-user training sessions, system demonstrations, and create user-friendly documentation and knowledge base articles.
Core Competencies

Communication	Keeps others well informed and prioritizes audiences, accuracy, and timeliness. Facilitates an efficient, consistent workflow and exchange of information. Adjusts communication based on needs and make-up of audience. Leads larger initiatives and may lead a cross-functional project team.
Integrity	Leads by example, challenges assumptions, and creates candid feedback loops. Aligns personal actions and words, extends and receives trust, and upholds commitments. Maintains the confidence of clients and colleagues, especially when handling sensitive information.
Quality Orientation	Creates a sense of urgency to tackle problems and rewards responsiveness. Recognizes opportunity for improvement, creating and supporting processes and feedback to improve results. Holds others accountable for doing their best work.
Teamwork/Inclusion	Promotes a culture of collaboration across roles and teams. Navigates difficult conversations with diplomacy and leverages cooperative efforts to resolve conflict. Confronts exclusionary behavior and participates productively in discussions of diverse, sensitive societal topics.
Continuous Learning	Pursues challenging assignments and new knowledge. Encourages experimentation when faced with new challenges. Examines mistakes, clarifies lessons learned, and applies to future work.
Functional/Technical Expertise	Leverages area of expertise to contribute to team and company goals. Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives. Maintains knowledge, skills, and abilities relevant to success throughout job functions.
Required Education, Experience, Licenses & Technical Competencies
5+ years of experience as a Business Systems Analyst, ERP Analyst, or in a similar functional-technical role required with a bachelor's degree in a related field,, or 7+ years of experience without a related degree. Experience configuring, supporting, and optimizing ERP, Financial, and HR platforms (e.g., Deltek/VantagePoint, SAP, Oracle, or Workday) in a medium to large company (1000+ employee) environment. Proven experience in gathering and translating business requirements into technical solutions. Experience configuring or supporting ERP modules related to AEC project management preferred. History of working with cross-functional teams, vendors, and business users. Proficient in corporate applications system configuration and troubleshooting Strong analytical skills for process evaluation and system improvement Experience with business process modeling tools (e.g., Miro, Visio, Lucidchart) Working knowledge of SQL and data query tools. Strong analytical skills and advanced proficiency with data visualization tools (e.g. Excel, Power BI, or Tableau). Familiarity with data migration, system integration, and API-based workflows Strong documentation skills for functional specs, test cases, and user training materials Ability to develop test plans and execute user acceptance, performance, and regression testing Analytical and reporting skills with experience identifying trends and proposing improvements. Excellent written and verbal communication skills, with the ability to present information to non-technical audiences. Proven ability to work independently and as part of a cross-functional team, including facilitating stakeholder meetings. Must demonstrate proficiency in all core competencies as described and characterized in this job description.

Physical & Other Requirements

Other duties as assigned.
Prolonged periods of sitting or standing at a desk and working on a computer.
Ability to read, write and communicate in English.

Let's Talk Perks

We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.

Culture

Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)

Benefits

Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We've got you covered.)
Paid Term Life and Disability (We've got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)

More information can be found here - https://www.hendersonengineers.com/careers/.

Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.

Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.

All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.

To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.

NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT

Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.