Demand Planner

Reporting to the Senior Manager, Demand Planning, the Demand Planner will own customer-specific demand forecasts for key North American retail accounts. This role partners closely with Sales and Account Teams to translate retailer demand signals-including POS, promotions, and inventory positions-into accurate forecasts that support service, fill rate, and growth objectives.

Come build your future with us!

• Own and manage SKU and customer-level demand plans for assigned North American retail accounts
• Analyze customer-specific demand drivers, including promotions, resets, and seasonal programs. Incorporate retailer POS, inventory, and sell-through data into forecasts.
• Utilize the Kinaxis demand planning system, Tableau reporting, and SAP/BW to manage the forecasting and analytics process.
• Develop an 18-month SKU and customer-level forecast utilizing historical demand, retailer POS trends, promotional calendars, and new product introductions
• Collaborate with Sales teams to review exceptions and align forecasts. Partner with Sales and Account Teams to incorporate retailer-specific promotions, replenishment strategies, and customer demand insights into forecasts. Work with cross-functional teams including Sales, Marketing, Customer Service, and Supply Planning to achieve fill rate targets.
• Serve as the demand planning point of contact for assigned retail customers, supporting forecast discussions and demand alignment with Sales
• Lead a monthly demand review to align forecasts, risks, and opportunities across Sales, Supply Planning, and Channel.
• Analyze orders versus forecast to determine root cause and changes to future forecasts.
• Improve forecast accuracy and retail service performance by identifying root causes of forecast error, in-stock gaps, and customer order volatility

• Bachelor's degree in Finance, Business, Supply Chain, or a related field
• 3 to 5 years' experience in demand planning or sales analytics in a consumer's products environment preferred
• Experience supporting retail customers, account teams, or customer-specific forecasting within a consumer products environment preferred
• Ability to translate retail customer insights into actionable forecasts preferred
• Previous experience as a leader or participant operating within a Sales & Operations Planning (S&OP) process and framework preferred
• Supply chain or sales analytics experience within a retail environment preferred
• Working knowledge of Demand Planning and Enterprise Resources Planning (ERP) systems, experience with Kinaxis preferred
• Experience with SAP and BW preferred
• Tableau Reporting experience preferred
• Travel up to 10%