New

Infrastructe Analyst/Business Analyst

TEKsystems
$50.00 - $70.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Sycamore
Mar 03, 2026
Job Description: This is an IT Field Analyst position assigned to our client's business unit. The candidate must live in Illinois. This is a 6-month contract position with very high likelihood of extension, as I am recruiting for an analyst to replace a long-term contractor who is moving on to new things after several years. This role sits remote with up to 50% travel for the client. Critical skills: familiarity with IT Infrastructure and related experience, project coordination, well organized, excellent communication, able to build relationships, customer focused, fully engage with a remote IT team, results focused, ability to work with minimal supervision Please see the attached job description (also below) for specific job details, qualifications and requirements. Job Title: Business Systems Analyst, Infrastructure - Field Services Job Summary The Business Systems Analyst (BSA) supports the Global Infrastructure Service Delivery Field Services Team, contributing to infrastructure products and services across designated business units and regions. This role participates in the full project lifecycle-from identifying business needs through deployment, testing, and resolving break-fix issues. The BSA will engage closely with business stakeholders to build relationships, understand their IT gaps, and document operational and technical needs. They will surface these needs into the IT backlog, develop workplans and timelines for related technology initiatives, and help deliver projects that drive measurable business value. Responsibilities * Provide consistent and satisfactory customer service to internal customers and colleagues, operating with a strong sense of accountability and integrity. * Build relationships with internal customers, business partners, IT colleagues and 3rd party vendors and suppliers. * Follow all IT, Global Infrastructure and team policies and procedures. * Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. * Work with other IT analysts, engineers, and business stakeholders to do the following: o understand and document the business case and how systems function end-to-end in the current state, focusing particularly on requirements and dependencies for infrastructure components or services o assist with the design, upgrade, and monitoring of systems o determine hardware required to support business systems and processes * Lead or co-lead work efforts that aim to deliver core infrastructure services * Lead technology preventative maintenance program for IT and business systems, including system refreshes and software upgrades. * Document use cases, business requirements and system requirements. * Coordinate staging, installation and configuration of new or upgraded systems * Create diagrams and process flows. * Document and process issues, enhancement requests and feedback from business partners. * Manage and resolve incidents and break-fix issues using ServiceNow. * Procure new gear and hardware for work efforts using a standard enterprise purchasing system. * Participate and collaborate with the Service Delivery team using Agile & Kanban. * Recruit and manage Smart Hands contractors for on-site field work as needed. Minimum Qualifications (required) * High School Diploma (or equivalent) * 2+ years of experience as a business systems or infrastructure analyst to include o Experience with infrastructure centric projects working with desktop, server, LAN/WAN and firewall technologies o Experience with firewall, router/switch integration and implementation working with ISPs, vendors, and remote sites * Experience gathering business and system requirements, writing use cases and test cases, and developing specifications, diagrams, and flowcharts Additional Qualifications * Bachelor's degree preferred (Information technology, Computer Science, Computer Engineering, Information Technology, Information Technology Management, or a related field) * 2+ years direct or indirect project management or coordination experience on small to medium size technology initiatives, projects or work efforts * Experience with industrial automation systems, like Kahler Automation, including truck scales and kiosks * Experience working with Azure DevOps * Knowledge of system and network development methodologies including Agile * Knowledge of performance improvement methodologies including LEAN * Familiarity with O365, especially Teams, Visio and PowerPoint Physical Requirements * This role requires 30% travel, with occasional increases up to 50% Skills Infrastructure, Project coordination Top Skills Details Infrastructure, Project coordination Job Type & Location This is a Contract position based out of Sycamore, IL. Pay and BenefitsThe pay range for this position is $50.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Sycamore,IL. Application DeadlineThis position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.