Business Analyst

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

The Technical Business Analyst is the functional support bridge for the NYSERDA users and IT for the PeopleSoft Contract Management and Financial Modules (NEIS). This point person is critical for NEIS functional troubleshooting and routine management, resolving urgent and
regular NEIS issues for Contracts, Finance and Program Staff pertaining to the NEIS ERP system

• This position will work with the incumbent to understand and document the following responsivities in order to perform independently after the initial training period.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Perform all functions associated with Administrator rights in NEIS
• Establish, maintain, and execute user access security in NEIS including workflow security for the onboarding and offboarding of users, and support Single Sign On (SSO) security issues
• Ensure all workflows within NEIS continue to function smoothly, update workflows as processes change
• Engage in daily triage of issues or glitches that may affect the timely processing of items such as invoices, collaborations, contracts, etc.
• Manage errors, customizations, and SQL updates through the issue-ticketing system.
• Develop and maintain a strong working relationship with IT and the systems contractor to ensure the best and most cost-effective technical solutions
• Develop business requirements for NEIS enhancements and reports to ensure solutions meet business needs and requirements
• Assist with the coordination of technical and functional activities associated with PeopleSoft software system upgrades, patches, and fixes
• Coordinate with the Finance Team to apply funding code changes to Purchase Orders as requested by program staff.
• Develop and run both regular and ad hoc reports and queries to respond to information requests from executive staff as well as other program staff, and assist staff with the design and development of queries and reports to meet users' need

• Proven experience working in contracting/financial database systems, Oracle Peoplesoft experience strongly preferred
• Minimum 3 years demonstrable work experience for Business Analyst
• Minimum 7 years demonstrable work experience for Sr Business Analyst
• A keen attention to detail and a penchant for mastering and understanding details for the purpose of simplifying the landscape for others.
• Able to understand user problems and identify the corrective action, make the correction in the system or work with the technical team to address
• Extraordinary diligence, thoroughness and follow-through in a high volume, fast-paced environment.
• Demonstrated customer service orientation
• Skilled in managing multiple, diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgement.
• Demonstrated troubleshooting of Financial or Contracting systems, preferably Oracle Peoplesoft
• Experience in user acceptance testing (UAT) of Financial or Contracting systems, preferably Oracle Peoplesoft
• Experience in assigning. establishing, maintaining user access security including workflow security during onboarding and offboarding of users in a Financial or Contracting systems, preferably Oracle Peoplesoft

Benefits*:TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation:Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs.We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available onTRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.