Patient Service Agent-Lead, FT - Mercy Rogers

Minimum Qualifications:
Education: High School degree or equivalent.
Experience:
* Supervisory experience or demonstrated experience serving as a team lead.
* Participate in Mercy's Preceptor training/experience.
Skills, Knowledge, Abilities:
* Excels at quality assurance screening performed by CCLT.
* Demonstrated record of performance consistently exceeding expectations in Patient Service Agent roles.

Preferred Qualifications:
Education:
Experience: 3-5 years' experience with medical terminology, insurance plans, verification of benefits, authorization and predetermination. Supervisory experience or demonstrated experience serving as a team lead.

Physical Requirements:
* Position requires the ability to push, pull, and/or lift 50 lbs. on a regular basis.
* Position requires prolonged standing and walking during each shift.
* Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.