Program Coordinator I - Down Syndrome Program

1. Manage new patient intake and scheduling processes, including family outreach, explanation of program procedures, collection of required documentation, and database entry. Track and follow up on outstanding records and incomplete intakes.
2. Oversee pre-clinic preparation and provide operational support during clinic sessions. Coordinate translation of clinical notes, track clinic utilization and patient information, and assist with transportation coordination for patients and families when necessary.
3. Maintain accurate and up-to-date data and ensure appropriate documentation across scheduling systems and databases. Conduct post-clinic documentation review and database updates to ensure accuracy and completeness.
4. Track distribution of program resources and maintain inventory; prepare and submit supply orders as needed.
5. Contribute to program communications, including social media updates, public-facing materials, and outreach to community support services for patients and families.
6. Develop and maintain weekly task schedules for employment program staff. Communicate materials for team meetings, administrative huddles, and quarterly performance reviews. Communicate operational updates and program needs to leadership and team members.
7. Support outreach initiatives, conferences, workshops, and program-related events. Process travel reimbursements and manage documentation for program-related expenses.

1. Associates degree or equivalent experience
2. Bachelor's degree preferred

1. 1 year of related work experience
2. Demonstrated ability to work collaboratively in a multidisciplinary environment.
3. Cultural competence and sensitivity when working with diverse families and populations.
4. High level of discretion and ability to maintain confidentiality.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.