Security Badging Coordinator

The Port of Portland is hiring a Security Badging Coordinator.

We are seeking a highly organized individual who would be responsible for authorizing, fingerprinting, issuing and accounting for PDX Security Badges to workers following federally mandated regulations and directives, including 49 CFR 1542, PDX Airport Security Program and the Port of Portland statutes and Rules. This role would provide security badging information to new applicants and existing badge holders over the phone, by email and in person.

From the hiring manager: "If you thrive in a fast-paced, people-centered environment, this role offers something special. You'll be the face of our office, interacting with a wide range of individuals while ensuring critical processes are handled accurately and efficiently. Our team works closely together, supports one another, and takes pride in the essential role we play in keeping airport operations moving. If you're dependable, detail-oriented, and energized by meaningful, people focused work, this is the opportunity for you."

After training, we offer a flexible hybrid schedule to support both work-life balance and team collaboration.

• Receive, capture, process, and evaluate new and renewal airport security badge applicant information and identity documents utilizing a specialized Identity Management System (IDMS) program.
• Print and issue airport security badges after ensuring the applicant has met all federally mandated airport badging requirements under Title 49 CFR 1542, Transportation Security Administration (TSA) security directives and badging requirements in the PDX Airport Security Program (ASP).
• Assist new and existing security badge customers in person, by phone, and by email.
• Schedule fingerprint and training appointments for new and renewal applicants.
• Administer security, airfield driving, authorized signatory and airfield construction training via an interactive computer-based training program.
• Review and audit badge applications to ensure compliance with all regulations.
• Maintain a general knowledge of all security rules and regulations and provide guidance to badge holders.
• Troubleshoot and resolve badge holder inquiries and problems, such as access issues and dead cards.
• Troubleshoot and resolve equipment and software interface issues and collaborate with IT to resolve.
• Process requests for issuing metal keys, replacement (lost) badges, legal name changes, and custom seals approved by the Custom & Border Protection (CBP).
• Validate parking for all new applicants.
• Complete additional assigned responsibilities which may include conducting software training classes for Authorized Signatories, adding and updating employer badging data in the IDMS software, and new company set up.
• Act as the primary contact for stakeholders and conduct outreach to Authorized Signatories, communicate with internal stakeholders, etc.

• 1+ year(s) of experience in an office environment, use of word processing and spreadsheet applications.
  • (Preferred) Experience in an aviation security environment.
• (Preferred) 2 years post-secondary education and/or training.

Licenses and/or Certifications:

• (Required) Ability to obtain and maintain PDX security badge.
• (Preferred) ACE Trusted Agent.

Demonstrated Skills & Abilities:

• Intermediate- Customer service protocols.
• Intermediate - Provide a high level of customer service to a diverse employee group and the general public, including some with disabilities or limited English skills.
• Intermediate - Learn to recognize and identify work eligibility documents including fraudulent documents.
• Intermediate - Professional email and telephone etiquette.
• Intermediate - Safeguard confidential and sensitive security information.
• Intermediate - Manage multiple tasks and complete individual projects despite frequent interruptions.

SELECTION PROCESS (tentative schedule):

1. A minimum qualification evaluation of education, training, and experience of submitted application packets will take place by Human Resources the week of March 16, 2026.
2. A Subject Matter Expert (SME) Panel will perform an evaluation of experience and training taken from your employment application materials.

1. Our goal is to schedule virtual first round of interviews with candidates who successfully passed the SME evaluation on March 27, 2026. Panel Interviews will be held April 2, 2026.

About us:

At the Port of Portland, we use everything we have - our three airports, three working marine terminals, six business parks, and all the resources, expertise, and experience behind them - to move with purpose, connecting people with powerful opportunities and creating value for our region. We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone's life better. And we'll use our power and influence to unlock new opportunities and ensure more people share in our region's success. With YOUR help - together with our partners, customers, and community - we'll help drive meaningful change!

Do you have questions about this job?

Contact us: careers@portofportland.com

Safety: The Port promotes safety as a Core value and we seek to eliminate harm through a culture of active prevention, curiosity, evaluation, and action. We comply with safety and health policies and procedures and consistently look for improvements that support operational excellence.

Equal Opportunity Employer: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination.

Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans' preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veteran's preference for this job, please provide the qualifying documents as instructed during the application process.

Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions.

ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 503-415-6690 or email careers@portofportland.com.

Know Your Rights: Workplace Discrimination is Illegal

https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal