Healthcare Marketing Liaison

HOURLY RATE (DEPENDING ON SKILLS/EXPERIENCE): $23.00 - $28.26

SCOPE: Reporting to the Marketing Supervisor, the Healthcare Marketing Liaison I supports business growth through direct outreach to current and prospective referral sources. This temporary, full-time onsite role (Pleasant Hill/Antioch) focuses on building provider relationships, community engagement, and coordinating events throughout Alameda County. The position promotes Epic Care's services, strengthens communication with referral partners, and delivers exceptional customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Articulate Epic Care's brand, value story, and key differentiators to targeted constituents and referral sources.
• Spend three days per week in the field conducting community outreach within the assigned territory
• Utilize technology, including the physician relationship management system, to plan outreach activities and accurately document outcomes.
• Represent Epic Care at sponsorships, expos, and community events, and assist in coordinating direct outreach and related marketing initiatives.
• Plan, organize, and support regular in-service presentations and meetings with top prospects and referral partners.
• Collaborate across multiple levels of the healthcare continuum, including hospital staff, nurses, and medical professionals to strengthen targeted practice relationships.
• Provide weekly and monthly activity reports to the Marketing Supervisor, tracking outreach efforts and results.
• Perform additional duties as assigned, operating with integrity and ensuring compliance with Epic Care policies and procedures.
• Represent Epic Care with professionalism, compassion, strong communication skills, and a positive, team-oriented approach while working independently.

QUALIFICATIONS & SKILLS NEEDED:

• Balance multiple priorities in a fast-paced environment
• Produce status reports on daily activities, and speak to outcomes at the department level
• Adapt to changing processes as department evolves to support enhanced growth targets
• Self-motivated with the ability to work independently and resourcefully with minimal oversight
• Demonstrate strong working relationships with internal and external customers
• High energy level with positive attitude
• Strong organizational skills
• Heightened attention to detail and quality
• Excellent interpersonal / customer service skills
• Critical thinking and problem solving
• Expert level written and verbal communication skills
• Strong decision-making ability, and ability to prioritize with minimal direction
• Friendly, professional and approachable appearance and attitude
• Team player, highly capable and resourceful problem solver
• Flexibility and dependability
• Comfortable speaking in front of large and small groups of people
• Ability to build relationships with a wide range of medical professionals, from physicians to assistants, nurses, and office staff
• Must have transportation with valid driver's license

EDUCATION / EXPERIENCE REQUIREMENTS:

• 1 year marketing experience preferred or equivalent in healthcare related field preferred
• High School Diploma or Certificate required
• Proficient in Microsoft Office Suite, especially excel preferred

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include ability to adjust focus. Requires vision and hearing corrected to normal range.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with corporate and field staff, as well as external customers and contacts. Work may require some travel by air or automobile.