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Clinical Vendor Specialist

Mass General Brigham Health Plan
United States, Massachusetts, Somerville
335 Revolution Drive (Show on map)
Feb 26, 2026
Responsible for ensuring that all vendors and suppliers meet regulatory, quality, and performance standards. This role involves evaluating vendor performance, conducting audits, and collaborating with various departments to maintain high standards of quality assurance.
Essential Functions
-Conduct thorough evaluations of potential and existing vendors to ensure compliance with hospital policies, industry standards, and regulatory requirements.
-Maintain up-to-date records of vendor contracts, certifications, and compliance documentation.
-Plan and execute regular compliance audits of vendor operations and performance, including on-site visits as necessary.
-Identify non-compliance issues and work collaboratively with vendors to develop corrective action plans.
-Serve as the primary point of contact for vendor inquiries and issues, facilitating communication between vendors and hospital staff.
-Collaborate with various departments, including procurement, legal, and clinical staff, to ensure that all vendor-related processes align with hospital standards.

Education

  • Bachelor's Degree required; relevant experience can be considered in lieu of a degree

Experience

  • At least 2-3 years of experience in vendor management, delegation oversight, and quality within a healthcare setting required

Knowledge, Skills, and Abilities

  • Strong understanding of healthcare regulations, NCQA and vendor/delegation standards and management practices.
  • Excellent analytical and problem-solving skills, with the ability to assess complex situations and recommend effective solutions.
  • Exceptional communication and interpersonal skills, capable of building relationships with stakeholders from varied backgrounds
  • Proficient in data analysis and reporting tools; experience with compliance management software is a plus.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.


Working Conditions

  • This is a remote role that can be done from most US state
  • This role is Monday through Friday, 8:30 AM - 5:00 PM EST


Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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