New

Associate Director of Academic Support & Assessment

North Carolina State University

$70,000 - 75,000 (commensurate with experience)

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Feb 26, 2026

Posting Information

Posting Number	PG194506EP
Internal Recruitment	No
Working Title	Associate Director of Academic Support & Assessment
Anticipated Hiring Range	$70,000 - 75,000 (commensurate with experience)
Work Schedule	Monday - Friday, 8:00am - 5:00pm (some evenings required)
Job Location	Raleigh, NC
Department	Academic Success Center
About the Department	The Division of Academic and Student Affairs ( DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College. NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here ( You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student. Academic Success Center By hiring and training qualified students to provide a variety of academic services, the Academic Success Center ( ASC) promotes students to become independent learners and therefore contribute to NC State undergraduate and graduate students' academic success. The ASC also interacts with on and off-campus partners to share expertise about the tutoring field.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Associate Director is a full-time, 12-month, non-tenure track staff ( EPS) position. As a key member of the Academic Success Center ( ASC) team, the Associate Director has responsibility for assisting the Director by taking an active role in all major functions of the ASC, including teaching, training, planning, assessing, and promoting its programs. Specific duties include, but are not limited to: Administration (30%) Independent administrative oversight of the Supplemental Instruction (SI) and Academic Peer Mentoring programs, including hiring, scheduling, and providing training for all SI Leaders, SI Peer Supervisors, and Academic Peer Mentors Maintain communication with faculty regarding the SI program's mission Provide leadership for maintaining the unit's website and communication channels Lead the efforts for the recruiting and hiring of new ASC tutors Work with the Director and the rest of the ASC team to formulate and implement ASC policies and procedures. Assessment (25%) Assess tutoring results by maintaining data entry and collection procedures, analyzing and reporting data to various groups on a regular basis Serve as primary contact between the unit and the DASA Assessment office, ensuring completion of the unit's assessment plan Teaching (20%) Teach one-credit tutor-training course each semester Teach one-credit training course for new academic peer mentors Supervision (15%) Supervise 2 professional staff members Support the Coordinator in oversight of the Group and Drop-in Tutoring programs Supervise student staff and peer supervisors who work in both the SI and Academic Peer Mentoring programs Programming (10%) Facilitate workshops, classroom visits, and other resources to promote services to campus partners and students Represent the unit to outside constituents at the Director's request
Other Responsibilities	Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Education and Experience	Requires a relevant post-Baccalaureate degree with a minimum of three (3) years or greater of related professional experience.
Other Required Qualifications	Extensive undergraduate coursework in the physical and mathematical sciences. Demonstrated experience in tutor training and/or assessing academic support programs. Experience with web design and/or programming.
Preferred Qualifications	Masters degree in mathematics education, science education, instructional administration, student development or related field. Teaching and/or administrative experience at the college level.
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	02/26/2026
Anticipated Close Date	03/13/2026
Special Instructions to Applicants	In addition to your application, please attach your resume/CV, cover letter, and contact information for three professional references.

Position Details

Position Number	00060652
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	240403 - Academic Success Center
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.