New

Customer Success Engineer - Digital Printing Press

Advantage Technical
$26.00-$28.00
life insurance, 401(k)
United States, Wisconsin, Black River Falls
Feb 26, 2026
Power Precision. Drive Customer Success. Location: Black River Falls, WI Travel Required: Up to 75% Advantage Technical is hiring on behalf of our client for a Customer Success Engineer (Field Service Technician) in Black River Falls, WI, earning $26-28/hour. If you thrive on solving technical challenges and enjoy working directly with customers, this is your opportunity to make a measurable impact in the field. As a Customer Success Engineer, you will diagnose, repair, install, and maintain HP Indigo digital presses, ensuring maximum uptime and performance at customer sites. This hybrid field service technician role combines deep technical expertise with customer-focused support, including onboarding, operator training, and production ramp-up guidance. Responsibilities: Install and commission HP Indigo presses Troubleshoot mechanical, electrical (AC/DC), and software issues Perform preventive maintenance, upgrades, and calibrations Deliver on-site and remote technical support Train operators on press operation, color management, workflow, and quality control Maintain service documentation and collaborate with cross-functional teams You'll leverage advanced diagnostic tools and AI-driven support systems to resolve issues quickly and enhance service efficiency. Qualifications: Technical diploma or degree in Electronics, Mechanical Engineering, or related field 3+ years of Digital Printing Equipment field service experience Strong troubleshooting skills (mechanical, electrical, print quality) Experience using a multimeter and reading technical documentation Excellent communication and customer training skills Ability to travel frequently Benefits We Offer: Competitive pay at $26-28/hour Indigo platform training and certification Career growth within a global organization Medical, dental, vision, and life insurance options available. 401(k) - an optional savings plan to build toward your future. If you're ready to combine technical expertise with customer success in a high-impact field service role, APPLY NOW and bring your skills to the forefront. #techjobs After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Us Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies. Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.