New

Customer Success Engineer - Digital Printing Press

Advantage Technical
$26.00-$28.00
life insurance, 401(k)
United States, Nevada, Las Vegas
Feb 26, 2026
Turn Technical Expertise into Customer Impact. Location: Las Vegas, NV Travel Required: Up to 75% Advantage Technical is hiring on behalf of our client for a Customer Success Engineer (Field Service Technician) in Las Vegas, NV, paying $26-28/hour. If you're a skilled field service professional who enjoys troubleshooting advanced equipment and working directly with customers, this is your chance to step into a high-visibility role. As a Customer Success Engineer, you'll be responsible for installing, servicing, and optimizing HP Indigo digital presses at customer sites. Your work ensures maximum uptime, print quality, and production efficiency. This field service technician position also includes onboarding support, operator training, and production ramp-up coaching to strengthen long-term customer success. Key Responsibilities: Install and commission HP Indigo digital presses Troubleshoot mechanical, electrical (AC/DC circuits), and software-related issues Perform preventive maintenance, upgrades, and calibrations Deliver on-site and remote technical support Train press operators on workflow, maintenance best practices, color management, and quality control Maintain detailed service documentation and reports Partner with Sales, Applications, and Customer Success teams for smooth customer transitions You'll leverage advanced AI-enabled diagnostics and remote tools to proactively identify issues and streamline service delivery. Qualifications: Technical diploma or degree in Electronics, Mechanical Engineering, or related field 3+ years of Digital Printing Equipment field service experience Strong troubleshooting skills and multimeter proficiency Knowledge of digital press systems and RIP/workflow software Strong communication and customer-facing skills Ability to travel frequently Benefits We Offer: Competitive pay at $26-28/hour Indigo platform training and certification Career growth within a global organization Medical, dental, vision, and life insurance options available 401(k) - an optional savings plan to build toward your future If you're ready to deliver technical excellence and elevate customer performance across the nation, APPLY NOW and make your expertise count. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Us Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies. Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.