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Senior Technical Analyst - Tax

The Sherwin-Williams Company
$108,531.02 - $140,086.17 Annually
United States, Ohio, Cleveland
Feb 26, 2026

ABOUT THE ROLE:

  • The Senior Technical Analyst - Tax is responsible to drive innovation in tax-related processes and technology. This role will work closely to integrate technology solutions within the tax area, ensuring alignment of tax systems with business processes. The incumbent will work closely with technical teams to deliver tax implementations integrating with Oracle EBS and boundary systems, compliance tax reporting, and eInvoicing, ensuring software systems are running efficiently with minimal downtime. The incumbent should have an acumen for data analytics, data management and data driven processes, including the evolving data management, driving efficiencies to create solutions and functions that provide data integrity to support the tax business functions. The incumbent will provide configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with the highest level of accuracy. The incumbent should be experienced in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide recommendations to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk with the ability to analyze various metrics to monitor performance and provide insights to management. They are responsible for training users on the applications and setting up user access. They will liaise with cross-functional teams and client stakeholders to provide sufficient support for enterprise-wide applications.

WHAT THE ROLE WILL DO:

  • Provide support for software-as-a-service (SaaS) and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configuration
  • Ensure accessibility of data for internal department planning and activities
  • Perform advanced configuration, setup, and updating of applications
  • Load data into established tables, fields, and system databases
  • Define governance standards and processes for data input, structures, and storage mechanisms
  • Build and produce reports that facilitate business management and staff decisions
  • Set up user access and train users on the applications
  • Recommend changes in applications development, maintenance, and system standards
  • Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
  • Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Education

  • Required
    • Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 7 years of experience in enterprise-wide software support
  • Preferred
    • Master's degree in Accounting, Tax, Computer Science, or related field, with a minimum of 5 years' experience implementing tax technologies.
    • Certifications in ITIL, Microsoft, and/or Oracle, ONESOURCE

Skills and Experience

  • 4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
  • In-depth knowledge of enterprise-wide applications and software platforms
  • Experience with software-as-a-service (SaaS) and enterprise-wide systems
  • Experience in configuring and setting up various enterprise-wide applications
  • Experience applying security designs and principles to technology-based business solutions
  • Experience in database management and maintenance
  • Ability to develop custom queries using query and reporting tools
  • Knowledge of data management best practices and quality control processes

Preferred

  • International Indirect Tax vendor implementations and configurations.
  • Experience implementing large, multidisciplinary projects with ERP systems co-integrated with vendor solution indirect tax systems (ideally, ONESOURCE (MasterSAF, Tax One).
  • A broad understanding of tax accounting and major tax processes.
  • Evolution and support of tax in a digital world.
  • Emerging tax processes in a digital environment; SaaS, PaaS, Cloud technologies, API services.
  • Audit Compliance and data content services platform management to optimize digital tax document storage.
  • Enterprise Resource Planning (ERP) experience with Oracle.
  • Skilled writing of Lean Specifications, and deployment of Oracle EBS configurations.
  • Your career involves already an interest in Cloud technologies, solutioning, and data management.
  • Excellent business writing skills.
  • A natural skillset to resolve problems quickly and accurately.
  • Ability to efficiently collect and record business requirements.
  • Experience of enterprise-wide applications and software platforms.
  • Experience of data management best practices and quality control processes.
  • Analytics, Autonomous Transaction Processing, reporting, data analysis, data models, and data warehousing and ETL processes.
  • Key foundation technologies supporting RPA (Robotic Process Automation), and AI (Artificial Intelligence).
  • Transformation of the operational elements to deliver evolving technologies in batch and real time.

Technical Skills

  • System Configuration
  • Software Development Lifecyle (SDLC) Methodology
  • Cloud Technologies & Platforms
  • Data Analysis
  • Data Modeling
  • Data Warehousing & ETL Processes
  • Reporting Tools
  • Systems Security & Access Control
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