Member Service Representative

Requisition ID:918859
Store #:110139 Credit Union - OH CSC
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

Provides, prompt, efficient, courteous and confidential service to members while processing transactions either in person or on the telephone. Work with new and existing members to recommend appropriate products and services to fit individual member needs.

MAJOR DUTIES AND RESPONSIBILITIES

Member/Customer Service:

• Greet members and guests to the credit union in a professional and courteous manner.
• Perform routine member transactions, including deposits, withdrawals, loan payments, transfers, check cashing, etc.
• Process member initiated checks from home banking and telephone teller.
• Refer appropriate products and services to members and prospects.
• Sell Money orders, and stamps.
• Respond to voice and email correspondence.

Operations:

• Balance cash/teller drawer at the end of the day.
• Cross train and complete daily processing for Visa, debit cards, share drafts, payroll, etc.
• Process all returned mail in accordance with Red Flag Policies and Procedures.
• Other tasks assigned by the Operations Supervisor

BASIC QUALIFICATIONS

• General math skills
• Verbal communication
• Selling to member's needs
• Dependability and punctuality
• Previous customer service and cash handling experience required
• High school diploma or its equivalent

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.