New

Intern, Creator Community and Operations

Sony Corporation of America
United States, California, Culver City
Feb 25, 2026
Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en. POSITION SUMMARY Sony Corporation of America (SCA) is seeking a Summer intern - Creator Community & CRM operations. This role reports to Ross Caravati and supports both Ross & Azumi Ishikawa and will support the growth and activation of our creator community. This role will focus heavily on supporting the launch and day-to-day operations of a new CRM/community platform that will centralize creator information, improve visibility across the team, and enable more consistent tracking of creator engagement KPIs, and serve as a hub for creators. This role will work closely with Ross and Azumi to help build sustainable workflows, support platform adoption, and contribute to broader creator community strategy and execution. This is an ideal opportunity for a highly organized, detail-oriented candidate who is interested in creator marketing, community building, and operational excellence in a fast-paced, cross-functional environment. This position will be on a Hybrid schedule 1-3 days per week in the LA office, dependent on events and other activities as noted by team lead. JOB RESPONSIBILITIES CRM / Community Platform Launch Support Support the launch of the new CRM/community platform, including testing, debugging, and identifying usability improvements Assist with data uploads, tagging, and ongoing creator database management (e.g., accuracy, completeness, consistency) Help establish sustainable workflows for platform upkeep and internal team usage (process documentation, templates, best practices) Support internal adoption by developing simple training materials and communications (guides, FAQs, update notes) Reporting & KPI Support Assist with tracking and reporting key Creator Community KPIs (e.g., creator engagement levels, participation, program touchpoints) Help maintain clean data inputs to ensure reporting is accurate and actionable Support ongoing refinement of definitions and tracking methods across creator segments Creator Community Strategy & Execution Support Ross and team leadership with creator community planning, organization, and execution across initiatives and touchpoints Assist with competitive analysis and trend monitoring across creator platforms, brands, and community programs Provide operational support for creator events and experiences (planning assistance, prep materials, follow-up tracking) Strategic support for Creator community value exchange opportunities including seeding, discount distribution and others Creator demo scheduling support Capture content of creator activities & events for internal reporting needs Support Community & DIY 360RA content initiatives including content tracking and updates Cross-Functional Coordination Coordinate with internal stakeholders as needed to gather inputs, align updates, and keep workflows moving Help manage timelines and task tracking across CRM and creator community initiatives QUALIFICATIONS FOR POSITION Currently enrolled in a Bachelor's program (Junior/Senior year preferred) Interest in creator communities, creator marketing, partnerships, digital platforms Strong organization and attention to detail; able to manage multiple workstreams at once Comfortable working with data and systems (spreadsheets, dashboards, basic CRM concepts) Strong written & verbal communication skills (clear, concise internal updates and documentation) Self-starter mindset with ability to work independently and problem-solve in ambiguity Interest/passion for music, entertainment, audio culture, or creator ecosystems (music, film/TV, gaming) Clear understanding and enthusiasm for industry trends and consumer behavior among cohorts Basic understanding of creative roles in music workflow and basic tools (headphones, microphones DAW's). Prior internship, campus leadership, or project experience in community management, marketing, operations, or digital platforms Familiarity with CRM tools, CMS systems, community platforms, or marketing analytics/reporting a plus The target hourly rate for this internship is $21.00 per hour. The individual will be paid hourly and eligible for overtime. #LI-EK1 All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for. We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page:www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contactcareers@sonyusa.combefore submitting any information. Right to Work (English/Spanish) E-Verify Participation (English/Spanish)