Applications Business Analyst

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Supports the functional and technical integration aspects of academic advising systems, as a component of the University's academic advising and student success efforts. Formulates and defines systems scope and objectives through research and fact-finding, combined with an understanding of applicable business systems and industry best practices and standards, along with use of local resources such as IT solution vendors, functional leads in Academic Advising, Student Success, Degree Audit, and University's Division of IT. Documents user and functional needs and requirements, along with executing phases of systems analysis in relation to technical systems development, data integration, reporting, and system enhancement and conducts training of the technology applications

• Performs system troubleshooting in a production support environment. Collaborates with IT support and Peoplesoft technical staff for current support and testing future upgrades of PeopleSoft Student Information System (SIS) and third-party IT solutions for academic advising technology tools and its supporting Case Management, Degree Mapping, Course Auditing and Communication interfaces.
• Designs and formulates solutions that establish database and application configurations, standards, guidelines and quality assurance for systems development deliverables such as conceptual design, usability, external data interface requirements, data loading, and extraction, maintenance plans, and communication plan and workflow.
• Produces project documentation according to a published implementation methodology of development specifications as well as user and operational manuals to enable departmental staff to continue computer support to the related systems.
• Collects and analyzes business and functional requirements by reviewing supplied documentation and conducting requirement meetings as it relates to specifications for database interfaces in support of Academic Advising Support tool and database needs and coordinates with the Division of IT staff for maintenance of database interfaces.
• Acts as a liaison between the business and the technical team members through the solution delivery process. Works closely with IT solutions vendors, internal cross-functional business analyst staff, and Peoplesoft development team during all phases of product development, external IT solution interfaces, and enhancement to ensure smooth delivery of services.
• Analysis and writes specifications for database interfaces in support of Academic Advising Unit database needs and coordinates with the Division of IT staff for maintenance of database interfaces. Produces Academic Advising module record queries to meet the reporting and informational needs of Advising support units, including extracting data a from multiple sources such as the local SIS and third-party sources and presenting data in individualized reports or to business intelligence models for reporting and analysis.
• Works with users to evaluate and develop logical workflows. These include, but not exclusively, such configurations as mass communication electronic delivery, programming selection criteria, along with managing delivery of mass data changes in support of Academic Advising needs such as service indicator and student group assignments, advising caseload distribution, and others.

Bachelor's degree and two (2) years of experience in related field.

• Experience working with Student Information Systems such as PeopleSoft Campus Solutions.
• Demonstrated ability to translate complex technical jargon into user-friendly training manuals, and experience conducting hands-on training sessions for non-technical staff.

Administrative

• Begin time: 8:30 AM
• End time: 5:00 PM

Expanded Background Check

Ability to work flexible hours as needed.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email ocr@fiu.edu.

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or accommodations@fiu.edu. All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity.