Call Center Representative

Customer Service Professional who handles incoming and/or outgoing calls.

• Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
• Other assignments as necessary.
• Extensive phone experience and computer literate.

Required Education:

• High School Diploma or general education degree (GED).

Preferred Education:

• N/A

• N/A

• N/A

Required Skills & Experience:

• Two (2) years of experience and Bilingual (facility specific).
• Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
• Active listening providing full attention to callers to understand their concerns and needs.
• Effective problem-solving to analyze a situation, identify core issues, and find effective solutions.

Preferred Skills & Experience:

• N/A

Vacancy