Valuation Services Coordinator

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.

Job Summary

Responsible for sending incoming appraisal reports to designated reviewer, based on noted review parameters. Once review is accepted by the reviewer, responsible for completing the assignment/request within appraisal management system and procuring payment of vendor invoices. Research and resolve any noted problems with vendor invoices. Also handles any comments from lending staff or vendors regarding invoices. Backs up the Senior Operations Valuation Services Administrator when necessary. Performs other projects and duties as assigned.

Essential Functions, Duties and Responsibilities

• Assist Valuation Services in verifying and processing vendor invoices, accounting and collection of fees for assignments. Experience with AvidAscend and/or Mass Exchange a plus.
• Oversee files on all Approved Appraisers including licenses, E&O, Qualifications and sample work.
• Support the Youconnect work flow by managing orders, bidding, engagement, reviews, evaluations and appraisals as needed.
• Monitor and update appraisal orders and evaluation orders including reviews and disputes to ensure timely delivery of appraisals, evaluations and reviews to each department.
• Provide assistance with training for all bank personnel that are involved in the valuation process as it pertains to Youconnect (valuation services job management system) and real estate valuation techniques and risk management.
• General administrative and secretarial support for the department to include typing, correspondence, communication with internal customers, answering questions, resolving problems as they arise from internal and external sources.
• Continually seek methods to improve efficiency and accuracy of departmental functions, reports and procedures.
• Assist others in the Valuation Services Department with tasks as they arise.

Required Knowledge, Skills and Competencies

• Requires the ability to manage workflows, track deadlines, coordinate with internal teams and vendors, and handle documentation and quality control
• Must be self- motivated and able to operate independently in the absence of other departmental personnel
• Must be able to type with speed, accuracy and minimal errors
• Should have experience in customer service, vendor management, or client-facing roles
• Must have effective communication skills, verbal and written
• Requires some knowledge of USPAP, FIRREA, and the Interagency Guidelines
• Requires some knowledge of collateral valuation techniques commonly used to value real estate
• Strong PC skills in Word and Excel.
• Must have experience working with Excel or reporting tools, tracking metrics, maintaining databases, and reviewing documents for accuracy
• Must be able to effectively deal with a variety of people at all levels.

Industry and Work Experience

• 3 - 5 years of relevant experience, preferably in banking or financial services. Such as commercial lending, credit administration, collateral management, or loan operations.

Academic

• High school diploma or GED required.
• Bachelor's degree preferred or equivalent education and related training or experience required.

Benefits Available to Employees:

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance

• Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment

• Life Insurance provided at no additional cost to employees

• Accidental Death & Dismemberment Coverage

• Long-Term Disability Coverage

• Paid Sick and Vacation Leave

• 11 Holidays

• Volunteer/Service Day

• Employee Stock Purchase Plan

• 401(k) Retirement Plan

• Ameris Bank matches 50% of your first 8% of contributions to the plan

• Flexible Spending Accounts

• Health Savings Account

• Health Reimbursement Arrangement

• Supplemental Life & Other Insurance Plans

• Identity Theft Protection

• Pet Insurance

• Legal Insurance

• Employee Assistance Program

• Employee Advocacy Program

• Tickets at Work (Entertainment discounts for Ameris Bank Employees)

• AT&T Employee Discount

• Wellness Discounts for Medical Premiums and Other Rewards

• Employee Referral Incentive

• Education Assistance

• Employee Resource Groups

Banking Advantages for Employees:

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking

• Free Safe Deposit Box

• Free Money Orders, Travelers' Checks and Cashier Checks

• Discount on Mortgage Origination Fee

• Free Online Banking and Free Unlimited Online Bill Payment

• Employee Banking Perks

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.