MSP Associate Network Engineer

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated MSP Associate Network Engineer to join our security business unit.

The MSP Associate Network Support Engineer is responsible for assisting in the installation, configuration, and ongoing maintenance of network and server infrastructure across managed environments. This role supports network performance and security by helping configure core networking protocols and remote access solutions, while also participating in network capacity planning and improvement initiatives. The position works with both on-premises technologies and cloud platforms such as Azure, AWS, and Google Cloud, and contributes to disaster recovery preparedness through backup and imaging processes.

The MSP Associate Network Support Engineer develops and maintains documentation, including network diagrams, standard operating procedures, and knowledge base entries, and ensures accurate ticketing of work performed. This role also collaborates with senior engineers and provides guidance and technical support to team members, contributing to overall team growth and customer service excellence.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.