Network Engineer/Telecom Engineer

Infrastructure Services

The Network Engineer/Telecom Engineer (Specialist or Expert level Hire) serves as a senior technical authority for enterprise network and telecommunications systems. This role designs, implements, and sustains highly available, secure, and scalable network and voice infrastructures while leading complex initiatives and advising stakeholders on network strategy. The role operates with minimal supervision and provides technical leadership across multiple network disciplines.

Key Responsibilities

• Provide operational support for enterprise network and voice systems, ensuring high availability, performance, and regulatory compliance, including VoIP and legacy telephony environments.
• Lead the design, implementation, and optimization of complex network architectures, including routing, switching, VoIP, and supporting server and virtualization components.
• Act as the primary technical escalation point for complex incidents affecting network, VoIP, and telecommunications services; coordinate resolution with internal teams and third-party vendors.
• Oversee and perform advanced troubleshooting of IP, analog, and hybrid network environments, including wire tracing, SIP/PRI transitions, and service degradation analysis.
• Lead planning and execution of major upgrades, migrations, and lifecycle replacements for telephony platforms in collaboration with server, security, and infrastructure teams.
• Provide architectural guidance and technical standards for network security, resilience, and interoperability.
• Mentor and provide technical direction to junior and mid-level network engineers; review designs, configurations, and operational practices.
• Contribute to enterprise technology roadmaps and recommend new tools, processes, and architectures that improve service reliability and user experience.
• Maintain accurate documentation of Telephone designs, configurations, and operating procedures.
• Perform other duties as assigned.

Knowledge, Scope, and Impact

• Applies in-depth and specialized technical expertise across network and telecommunications disciplines and integrates knowledge of multiple technologies.
• Functions as a technical professional, contributing to complex initiatives and shaping technical solutions with organization-wide impact.
• Exercises broad independence and judgment in determining technical approaches and resolving complex problems without precedent.
• Serves as a key contributor on critical infrastructure initiatives that influence current and future business and operational outcomes.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

40 hours, Monday thru Friday

A Bachelor's degree or an equivalent combination of education and experience and 2+ years work experience from which comparable knowledge and skills can be acquired is necessary.

* Bachelor's degree in Information Technology, Computer Science, Management Information Systems
* Four or more years of professional experience supporting enterprise network and telecommunications environments
* Demonstrated advanced expertise in VOIP and Telecommunication technologies

Intermediate or expert level knowledge of:
* Supporting VoIP platforms (e.g., Mitel/ShoreTel or equivalent enterprise systems).
* SIP trunking implementations and migrations from legacy PRI systems.
* Troubleshooting skills across routing, switching, voice, and network services.
* Working with networking, server, and security teams on cross-functional projects.
* Providing technical leadership and mentorship to other engineers.

This position will be hired at one of the following levels based on experience:

Salary Range: Specialist (Job Code 4867) or Expert (Job Code 4868). $53,000 - $84,968 based on candidate's qualifications.
Grade: GGS-G10/G11
University Title: Network Engineer Specialist/Expert
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

• Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). Form questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.
  

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.