Supervisor - Custodial Monday - Friday / 1:00 PM - 10:00 PM

Lubbock

43807BR

Ops Div Custodial Services

Position Description

Assists in supervision of the operations and coordination of assigned area. May supervise second shift (evening/night) use of facilities and remote sites. Work is performed under general supervision in accordance with established policies and procedures. Performance is evaluated based on the effectiveness and efficiency of operation of the area supervised. Supervises other staff and/or student employees.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

Major/Essential Functions

Supervisors are required to Supervise at Jones AT&T Stadium during Football Season. Supervisors are required to respond to emergency calls, participate in an on-call rotation, and report to work during emergencies

Responsible for supervising a team of custodians in the effective cleaning of buildings to established APPA level standards - completes building inspections, audits, and reports and holds staff accountable to maintaining established standards.

• Provides Leadership, Orientation and Training for supervised staff, which includes full-time and part-time custodial staff as well as temporary workers and student
• Actively coaches staff providing daily guidance and feedback. Conducts regular performance evaluations that highlight both strengths and areas for improvement
• Distributes and collects keys and equipment, maintains accurate inventories of keys and equipment, ensures all equipment is used safely and is properly maintained to support seamless operations. Orders supplies and ensures custodial closets are properly stocked to meet building demands.
• Completes work orders, investigates and responds to customer concerns and requests. Follows up on needs for corrective maintenance.
• Schedules coverage assignments for buildings where staff are absent from work. Schedules periodic deep cleaning, floor care projects, and special project work during the semester, over the summer and during interims.
• Organizes resources for special events - includes precleaning, event services, and after event clean-ups and includes tracking and reporting associated labor hours and other expenses.
• Time tracking, recording and reporting responsibilities to include - accurate and effective absence management, responsible time off approvals which support the ongoing operations, and accurate TCP/HRMS time entries and tracking of benefit time use for assigned staff.
• Attends Services meetings - weekly/monthly/quarterly, supervisor forums, trainings, and assigned professional development workshops (sometimes outside of regular shift hours)
• Responds to emergencies. Coordinates resources and actively works independently or with a team to mitigate damage. Examples may include water infiltration (broken pipes, fire suppression system activation, roof leaks, flooding, etc.), clean-up of spills or bodily fluids, accidents and/or employee injuries, etc. Responsible for communication with customers and completion of after incident reporting.

Knowledge, Skills, and Abilities

Supervisors should have the ability to:

• Work under pressure in a multi-task environment to meet customer deadlines
• Provide customer service on the phone, or face to face

Required Qualifications

Completion of high school or the equivalent plus five years progressively responsible office administration or supervisory experience. Additional education may substitute for required experience on a year for year basis.

Preferred Qualifications

• Five years experience in building custodial work and floor maintenance and ability to plan, organize and train.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Job Type

Full Time

Pay Basis

Hourly

Job Family

Facilities Operations

Job Sub Family

Custodial Services

Hourly Pay Range

$16.39 - $21.30 - $26.25

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Other

Schedule Details

Monday - Friday / 1:00 PM - 10:00 PM

Grant Funded?

No

Air Force Specialty Code

3F500

Army Military Occupational Specialty Code

79T

Marine Military Occupational Specialty Code

0111

Navy Enlisted Classification Code

001810

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.