Business Intelligence Analyst - Healthcare Applications

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriff's Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: March 4th, 2026 or upon the receipt of the first 50 application submissions.

Business Intelligence Analyst - ISMD - Healthcare Applications

Full-Time, Salary

Salary Pay Range: $74,796.80 - $112,195.20

Job Summary: The Business Intelligence (BI) Analyst - Healthcare Applications plays a critical role in supporting healthcare operations by building forms, reports, and widgets within vendor-hosted Electronic Health Record (EHR) systems. This position emphasizes collaboration with change requesters from the Department of Health and Human Services (DHHS), ensuring clear communication and understanding of requirements. The BI Analyst is responsible for tracking and commenting on work progress, maintaining transparency throughout the development cycle. Strong analytical skills, attention to detail, and the ability to manage multiple priorities are essential for success in this role.

Job Responsibilities:

• Complete complex healthcare-related report requests, including interviewing requestors, understanding goals, performing data queries, analyzing and summarizing data, and presenting results to technical and non-technical audiences.
• Utilizes programming tools to assist in data extraction from multiple data sources and transformation to support creating usable and reportable formats for final presentation and to make reporting more efficient and timelier.
• Determine appropriate analysis techniques to present data addressing healthcare reporting goals/questions.
• Create queries, data forms, and reports for healthcare reporting applications.
• Enhance reporting tools using SQL and ensure data integrity through quality assurance processes.
• Mentor and train end users and Analysts in healthcare data processes, structures, and validation steps.
• Work within a vendor-hosted Electronic Health Record (EHR) system to build forms, reports, and widgets
• Update Jira ticketing system and maintain clear communication with requesters regarding status and requirements.
• Apply project management skills to healthcare-related projects, ensuring timely completion of tasks and communication.
• Participates in other departmental project activities and tasks to ensure successful completion of project, data collection, data management, communication, and data reporting.
• Complete all tasks required for the position, as assigned by the Supervisor or Manager.

Minimum Requirements:

• Current resident of the State of WI.

• Associate's degree or above in Statistics, Mathematics, Economics, Computer Science/MIS, Engineering
• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Intermediate knowledge of how business intelligence reporting solutions fit within an enterprise data model and within data architecture.
• At least one (1) years' experience in:
  
  
  
  • Enterprise Data Warehousing (EDW)
  • Speaking to technical people in this industry and understanding what a Data Warehousing application is supposed to look and function like
  • Understanding how the Star Schema works, what a fact table and data dimension is and how they relate.
  • Business Intelligence Analyst role and delivering data processes and products that drive organizational decision-making.
  
  
  
  
• Proficient in SQL language.

Additional/Preferred Skills:

• SQL knowledge and Crystal Reports experience.
• Experience with Electronic Health Record (EHR) systems.
• Prior governmental experience and familiarity with healthcare stakeholders.
• Familiarity with Java for web services.
• Proven analytical, critical thinking, attention to details, and problem-solving abilities.
• Proficient in spreadsheet, reporting, and database tools (e.g., Excel, Access, other Microsoft Office applications).
• Ability to multi-task and move between tasks efficiently.
• Excellent interpersonal skills; ability to communicate with technical and non-technical stakeholders.
• Time management skills.
• Proven aptitude and interest in working with complex situations/problems, systems, and processes.
• Ability to work independently and within teams.
• Flexibility to meet organizational and departmental demands.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.