Regional Human Resources Operations Manager

$65,000 - $85,000

Regional HR Operations Manager

Elderwood / Multi-Site Long-Term Care Leadership

In long-term care, HR isn't theoretical.
It's regulatory surveys.
It's call-ins at 5:00 a.m.
It's navigating employee relations while staying survey-ready.
It's payroll issues that can't wait until tomorrow.

We are seeking a Regional HR Operations Manager who has been there - someone who has served in a facility-level HR leadership role and understands the realities of long-term care operations. This is a field-facing, enterprise-impact role designed for an experienced LTC HR professional who brings credibility, practical judgment, and the ability to coach site HR leaders because they've walked in their shoes.

Required Experience & Credibility looks like this:

Prior HR leadership experience within a long-term care facility

• Demonstrated understanding of LTC operational realities

• Experience managing compliance in regulated healthcare environments

• Strong working knowledge of HRIS and payroll systems

• Ability to influence and guide field HR teams with confidence

• You understand the pressures of staffing, regulatory oversight, payroll deadlines, and multi-state labor compliance - not from a handbook, but from experience.

Why This Role Matters

This is not a corporate HR desk role.

This is a position that ensures our facilities remain compliant, supported, and operationally strong.

You will be a trusted advisor to field HR, a partner to Administrators, and a key protector of regulatory and operational integrity across the enterprise.

If you are an LTC HR professional who has earned credibility in the field and are ready to elevate your impact beyond a single building , this is your next step.

Lead where it matters most.

Regional HR Operations Manager - What You'll Do:

Be the Resource Field HR Trusts

• Provide guidance and coaching to site HR leaders across payroll, benefits, compliance, recruitment, and employee relations

• Mentor new HR staff and elevate performance standards

• Cover site HR functions during vacancies when needed

Protect Compliance & Reduce Risk

• Conduct site audits and ensure HR regulatory compliance

• Monitor FLSA classifications, I-9 tracking, and HRIS compliance

• Represent the organization in UI and WC hearings

• Provide DOH regulation guidance and support

Drive Enterprise HR Standards

• Maintain and update staff handbooks

• Manage background check adjudications

• Analyze engagement, exit, and onboarding survey data

• Partner with HR leadership to implement policies and improvements

• Support HR integration during acquisitions

Train & Develop

• Conduct on-site and off-site HR training sessions

• Coach HR staff on best practices and compliance standards

• Ensure new HR leaders are properly onboarded and supported

Regional HR Operations Manager:

• Minimum of Bachelor's degree in Human Resources or related field
• Minimum of six (6) years of relevant HR experience in long term care.
• Valid, current driver license for frequent travel
• PHR or SHRM-CP strongly preferred
• Knowledge of state labor laws and guidelines
• Experience with various HR related platforms and applications preferred (ADP, Kronos, bswift, ATS)
• Demonstrated abilities in training and development in both 1:1 and large group settings
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.