Sr. Director, Client Growth

Sr. Director Client Growth

LOCATION : REMOTE GEORGIA ( USA)

The Role:

This role is a senior commercial leadership role with enterprise-level accountability for driving incremental revenue from existing clients. This role leads and sets the strategic direction for a high-impact Client Growth "strike team," responsible for meeting aggressive net-new bookings goals, shaping client growth strategy, and translating corporate revenue priorities into executable sales motions across a diversified client portfolio.

Role Responsibilities:

Revenue Ownership & Financial Accountability

• Provide senior leadership and strategic direction for a team of Client Growth Managers accountable for net new bookings revenue within assigned accounts.
• Own revenue outcomes for the Client Growth function, including quota attainment, forecasting accuracy, and pipeline health across the team.
• Set annual and quarterly quotas for the team in alignment with enterprise revenue strategy, growth initiatives, and financial targets.
• Ensure transparent communication of department performance and activities through regular reporting and executive-ready insights.

Growth Strategy & Commercial Direction

• Establish and evolve the overall growth strategy for existing clients, including prioritization of accounts, industries, and solution offerings.
• Ensure account-level execution excellence by overseeing account planning, Intentional Pursuit Strategies (IPS), white space analyses, and other strategic planning tools across the portfolio.
• Apply advanced strategic and commercial judgment to solve complex client challenges, balancing client value creation with company financial and operational priorities.
• Demonstrate a deep understanding of varied client business models and the ability to distill complex problems into actionable growth strategies.
• Build, maintain, and refine engagement operating rhythms internally and externally, articulating product roadmaps, service vision, and long-term partnership strategy.

Executive & Stakeholder Leadership

• Serve as a senior commercial leader interfacing with the VP of Commercial, Executive Leadership Team, Finance, and other key stakeholders, providing clear data-driven updates on performance, risks, and opportunities.
• Lead and actively participate in Monthly Business Reviews (MBRs), strategic planning cycles, and other critical operating rhythm milestones.
  
  
  
  • Build and maintain deep, trusted relationships with senior client stakeholders and internal partners to enable collaboration, growth visioning, and complex negotiations.
  • Provide executive oversight and guidance on the development and delivery of tailored Quarterly Business Reviews and Strategic Partnership Reviews (SPRs) for key clients.
  
  
  
  
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  Team Leadership & Performance Management

  
  
  
  
  • Establish clear expectations and operating cadence for performance management, including weekly 1:1s, monthly commit calls, internal QBRs, and objective, metrics-based coaching.
  • Drive a culture of accountability, urgency, and continuous improvement while fostering creativity and innovation within the Client Growth team.
  
  
  
  

  Client Portfolio & Partnership Oversight

  
  
  
  
  • Oversee and guide analysis of client partnership status, including scope of opportunity, revenue outcomes, legal and regulatory considerations, and long-term strategic fit.
  • Oversee onboarding strategy and execution in coordination with domestic and international teams, ensuring scalability, consistency, and quality.
  • Provide executive oversight for client terminations and offboarding processes, ensuring risk mitigation, clear communication, and operational rigor.
  
  
  
  

  Market Intelligence & External Insight

  
  
  
  
  • Ensure consistent capture and communication of market feedback, competitive intelligence, and client insights to inform broader commercial and product strategy.
  • Maintain strong external industry relationships and leverage those networks to anticipate emerging trends, market shifts, and growth opportunities.
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    Operational Excellence & Continuous Improvement

    
    
    
    
    • Champion and implement process improvement initiatives that enhance customer experience, improve efficiency, and support scale.
    • Support the development and continuous improvement of systems, tools, and processes for onboarding, implementation, and risk management for large and complex clients.
    
    
    
    Lead or participate in postmortems to assess outcomes, capture lessons learned, and institutionalize improvements
  
  
  
  

Skills and Abilities:

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  • Demonstrated record of exceptional performance with quantifiable impact on revenue growth and client expansion.
  • Senior-level, execution-oriented people leader with a proven ability to hire, develop, and retain high-performing teams.
  • Consistent success meeting or exceeding sales targets, including solution selling and C-level engagement.
  • Strong commercial and strategic orientation, with the ability to engage in complex, high-stakes strategic discussions internally and externally.
  • Advanced people leadership capability, including performance management, succession planning, and organizational development.
  • Proven experience scaling revenue operations, processes, or teams.
  • Strong customer-centric mindset balanced with financial discipline and accountability.
  • Excellent problem-solving skills and ability to operate effectively in matrixed, cross-functional organizations.
  • Experience designing and implementing process improvements that drive efficiency and scalability.
  • Highly organized, detail-oriented, and self-directed, with the ability to anticipate challenges in complex environments.
  • Executive presence with high credibility among senior leaders, partners, and clients.
  • Entrepreneurial, analytical, resilient, and decisive, with strong customer-facing capabilities.
  • Strong verbal, written and interpersonal skills.
  • Experience with Microsoft Office suite of products
  
  
  
  
• Other

Passion to drive Engie Impact's mission and values

• Education/ Certifications/ Experience
  
  
  
  • Bachelor's Degree required in marketing, sales, business administration, or a related field.
  • Master's Degree a plus in marketing, sales, business administration, or a related field.
  • 12+ years of progressive experience in sales, client growth, or commercial leadership, with a proven track record of delivering sustained revenue impact.
  • Significant experience leading and scaling high-performing commercial teams with direct quota ownership.
  • PMP or other relevant certifications a plus.
  • Knowledge of resource (energy, waste, water) services, sustainability solutions, or complex services-based business models preferred.
  
  
  
  

Work Environment:

• Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
• Health & Safety Working Requirements
  
  
  
  • Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)
  • Adjustable ergonomic chair
  • Proper Lighting
  • Heating, air conditioning and ventilation to create a comfortable environment
  • Appropriate internet and bandwidth to conduct business
  
  
  
  
• Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employees
• As a global organization, attending meetings and events during early mornings and evenings may be required
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required

Business travel may be required up to 50% of the time

Required Physical Abilities:

• Extended Periods of Sitting: Ability to remain seated for long periods, with regular breaks as needed.
• Visual Acuity: Ability to view computer screens and read documents for extended periods.
• Frequent Use of Hands: Ability to use hands for typing, handling documents, and operating office equipment.
• Communication: Ability to effectively communicate, both verbally and in writing, through various mediums including phone, email, and video conferencing.
• Mobility: Ability to move within an office environment to access files, office machinery, and attend meetings.
• Reaching and Handling: Ability to reach, handle, and manipulate objects and equipment within an office or remote workspace.
• Occasional Lifting: Ability to lift and move items, such as files or office supplies, typically up to 10 pounds.
• Flexibility: Ability to perform tasks that may require bending, twisting, or standing briefly to access materials or equipment.

Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Benefits at ENGIE Impact:

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications. ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as "protected characteristics") as defined by applicable federal, state or local law in the locations where we operate.

In accordance with Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At ENGIE Impact, we carefully consider a wide range of non-discriminatory factors when determining pay. Actual pay will vary depending on factors including but not limited to education, experience, skills, qualifications, location, and internal equity. All offers will be in compliance with all local, state, and federal minimum wage requirements.

The target pay range for this position is $125,800- $200,000

In addition to base pay, employees are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off, paid holidays, and annual bonus.

Immigration sponsorship is not available for this role.