Senior Manager, Google Customer Success (Education)

CDW
United States, Illinois, Vernon Hills
200 North Milwaukee Avenue (Show on map)
Feb 17, 2026
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary: The Senior Manager, Google Customer Success (Education) owns CDW's end-to-end Google business in Education (K-12 & Higher Ed), leading strategy and execution across Chrome, Google Workspace for Education, Gemini for Education, Amplified Services for Google, and Google Cloud Platform (GCP). This leader operates as a player/coach, aligning OEM and ISV partners with CDW sales, services, and operations to grow pipeline, accelerate conversion, and protect/expand renewals. The role orchestrates cross-functional motions with ITS Solution Architecture, Product & Partner Management (PPM), Purchasing, Services R&D, Education Presales, Marketing, and Field Sales to deliver outcomes tied to revenue, margin, adoption, and customer value. What you will be doing: Own the Google Education business at CDW and establish multi-year strategies. Design and run national sales initiatives and campaigns. Partner with GCS/Education Presales to govern renewal engines and communications. Act as primary point of contact for Google Education. Align cross-functional teams to support service attach and delivery quality. Lead and develop a high-performing Google Customer Success team. Deliver scorecards, updates, and present at Education events. Success Metrics - Pipeline growth and conversion benchmarks. - Bookings and revenue growth. - Renewal performance metrics. - Services attach and adoption. - Partner health indicators. What we expect from you: 8+ years in Education technology roles; 3+ years of people leadership. Demonstrated success with Google Education solutions. Strong communication and organizational skills. Data-driven operator comfortable with forecasts and metrics. Bachelor's degree, a plus. Direct OEM/ISV relationship experience, a plus. Public sector/education experience, a plus. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.