I3S Institute Lab Manager

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

The Lab Manager supports the research mission of the I3S Institute by maintaining, securing, and enhancing Institute computing and data infrastructure. This role ensures reliable access to high-performance computing resources, supports faculty, staff, and students across platforms, and maintains operational continuity of AI-focused research systems.
Key Responsibilities

* Maintain and enhance I3S data stores across multiple SAN and storage platforms

* Manage user accounts, credentials, and access control across Linux, macOS, and Windows environments

* Diagnose, troubleshoot, and resolve hardware issues, including AI appliances and research computing systems

* Support onboarding and access provisioning for faculty, staff, and students on I3S computing platforms

* Provide basic tutorials and user support for Institute computing resources and workflows

* Ensure compliance with UNCW policies related to data management, security, and access control

* Coordinate with UNCW IT and research support units as needed

* Minimum of 5 years of experience managing data systems and access control in a research or enterprise environment

* Demonstrated experience managing hardware and user accounts on UNCW-managed equipment

* Proficiency in Linux, macOS, and Windows system administration

* Experience supporting storage systems, SAN platforms, and research computing infrastructure

* Strong troubleshooting skills and ability to work independently in a research setting

* Experience supporting AI/ML or high-performance computing environments

* Familiarity with research data governance and secure computing practices

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.