Quality Assurance Analyst

Quality Assurance Analyst
Location: Austin, TX

Schedule: Full-time | Hybrid (2-3 days in office)

Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.

Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.

Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. Quality is built into how we ship.

As a Quality Assurance Analyst at Togetherwork, you are responsible for ensuring our SaaS applications are reliable, scalable, and production-ready. This role combines disciplined manual testing with a strong focus on automation and process improvement.

You partner closely with Engineering and Product to identify risk early, prevent defects, and continuously improve release quality. QA is embedded in the delivery lifecycle, not positioned as a downstream checkpoint.

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  Design and execute comprehensive test plans, test cases, and regression suites

  
  
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  Develop and maintain automated test scripts using tools such as Selenium, Cypress, Playwright, or similar frameworks

  
  
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  Integrate automated tests into CI/CD pipelines to support fast and reliable deployments

  
  
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  Perform functional, integration, regression, and API testing across web-based SaaS applications

  
  
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  Identify, document, and track defects through resolution while partnering closely with Developers on root cause analysis

  
  
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  Validate application performance and ensure releases meet quality, scalability, and reliability standards

  
  
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  Track QA metrics and identify opportunities to improve test coverage, efficiency, and defect prevention

  
  
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  Contribute to QA documentation, standards, and continuous process improvements

  
  
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  Participate in sprint planning, refinement, and release readiness reviews

  
  

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  Increased automation coverage and reduced reliance on manual regression testing

  
  
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  Reduction in escaped defects and production incidents

  
  
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  Improved release cycle predictability without sacrificing quality

  
  
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  Clear, thorough defect documentation that accelerates resolution

  
  
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  Strong cross-functional collaboration with Engineering and Product

  
  

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  3-5 years of QA experience in a SaaS or cloud-based environment

  
  
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  Hands-on experience with QA automation tools such as Selenium, Cypress, Playwright, or similar

  
  
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  Experience testing REST APIs and validating system integrations

  
  
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  Working knowledge of scripting or programming languages such as JavaScript, Python, or Java

  
  
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  Experience working within Agile methodologies and CI/CD pipelines

  
  
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  Strong analytical thinking and structured problem-solving skills

  
  
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  Clear communication skills and a collaborative, accountable mindset

  
  

At Togetherwork, we help community-driven organizations grow and thrive-creating better experiences for the people they serve. You'll be part of a team working toward our TW28 vision, guided by values that shape how we work every day:

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  Obsess over our customers

  
  
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  Own it. Together.

  
  
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  Move fast with purpose

  
  

The Company offers a comprehensive employee benefits program, including:

* Medical, dental, and vision insurance options
* 100% Employer paid short/long term disability
* Basic Life
* 401(k) option with 100% company match up to 4%
* Flexible paid personal/vacation time built on mutual trust and accountability
* 10 sick days annually
* 10 company paid holidays
* 6 weeks paid parental leave
* Pet Insurance
* Medical Travel Benefits
* Infertility Benefits
* Teladoc
* Employee Assistance Program
* Wellness Benefits & Engagement Platform

Inclusion and Diversity:Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual's judgment, problem-solving approach, and communication.