Business Process Analyst

• Coordinate implementation of the system software, including conversion of data to the new system, and work with application support personnel to resolve system problems.
• Define project requirements based on expressed needs of customers. Help identify alternatives when necessary.
• Document and diagram existing and new workflows to help the business units identify opportunities for efficiency.
• Prioritize requirements based on business benefit/impact and cost.
• Produce business system documentation (ex. BRD, RFP, RFI, data workflows, data dictionaries, STTM) for new and existing applications.
• Serve as a liaison and facilitator between OR Companies and system development personnel.
• Document, perform and coordinate system testing activities including developing and executing system UAT test plans.
• Assist in the planning, implementation and coordination of new system training as well as documentation of test results.
• Define curriculum, design material and train End Users on in-house software.
• Monitor project/enhancement release timelines for multiple software applications and report status and issues to Management.
• Communicate prioritization and requirements to Management.
• Lead client facing status meetings to communicate objectives, plans, status and results clearly, focusing on key points.
• Partner with functional experts to identify ownership and coordinate knowledge transfers.

• Regular consistent attendance is required, that could include attendance before or after your time zones customary work hours while working remotely with other time zones.
• Ability to accept supervision and direction.
• Ability to work with assigned leadership and cross-functional areas.
• Must be personable, positive, approachable and a professional representative of the Company.
• Act as a champion for your projects, adapt and address unique challenges in collaborative and creative ways.
• In addition to business analyst functions, may also perform some of the work defined as project management responsibilities.
• Perform other duties as assigned by supervisor.

• Bachelor's degree in Information Technology or equivalent related work experience.
• 2 or more years of proven work experience as a business analyst in the field of software development and/or information technology (insurance industry experience is a major plus).
• CBAP or PBA certification is a plus.
• Ability to prioritize and handle multiple projects tasks.
• Experience with a project management tools (LAN Desk, Jira, ServiceNow) is a plus.
• Displays advanced communication (verbal and written), attention to detail, organizational, analytical, critical thinking, and team building skills.
• Demonstrated advanced interpersonal, customer service, presentation, influencing and relationship management skills.
• Advanced business operations knowledge to include the understanding of the insurance market is preferred.
• Ability to work independently and/or as part of a team to meet established deadlines.
• Ability to apply judgement to balance process compliance with achievement of business objectives.
• Background in Software Development Life Cycle (SDLC) and/or web technology.
• Knowledge of the insurance business process is preferred.
• Proficient in Microsoft Office Suite, Outlook

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website www.genesis10.com.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.