Continuous Improvement Specialist III

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

Facilities and Business Operations is seeking a skilled Continuous Improvement Specialist III to support the Director of Process Improvement. The Continuous Improvement Specialist III supports organizational excellence by driving initiatives that enhance efficiency, reduce waste, and strengthen operational performance. In this role, the specialist plans and coordinates process improvement projects from initiation through completion, maintaining project timelines, tracking milestones, and reporting progress to stakeholders. The specialist identifies workflow gaps and operational inefficiencies through process mapping, data analysis, and the development of clear, consistent business process documentation and standard operating procedures (SOPs).

Collaboration is central to this position - the specialist works closely with cross-functional teams to gather insights, communicate project updates, and provide documentation and analytical support that reinforces stakeholder understanding and engagement. Using both qualitative and quantitative data, the specialist analyzes performance trends, conducts root cause evaluations, and defines opportunities for improvement to support continuous improvement project planning and execution.

Responsibilities:

• Support the planning and coordination of process improvement projects by leading projects, maintaining project timelines, tracking milestones, compiling lessons learned for post-project evaluation, and reporting progress to stakeholders.

• Identify workflow gaps or inefficiencies through process mapping, data analysis, and the development or maintenance of business process documentation and standard operating procedures (SOPs).

• Collaborate with departments and project teams to gather input, communicate updates, and provide documentation or analytical support that enhances stakeholder understanding and engagement.

• Collect, organize, and analyze process data to identify performance trends, determine root causes, and define opportunities for improvement that support project planning and the execution of continuous improvement initiatives.

• Apply Lean and Six Sigma tools to support problem-solving and waste-reduction efforts across the organization.

• Support the promotion of a continuous improvement culture by helping plan and facilitate Kaizen events, developing visual tools and materials, and documenting outcomes to sustain performance improvements.

Minimum Qualifications:

Bachelor's degree and 4+ years of relevant experience; or High School Diploma (or equivalent) and 8+ years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 3+ years of experience in process improvement, operations, or a related field, preferably within a manufacturing, facilities, or large organizational setting, with demonstrated contributions to improving efficiency and quality.

• Working knowledge of Lean, Six Sigma, or other process improvement methodologies; Lean or Six Sigma Green Belt certification is preferred.

• Familiarity with cross-functional business operations such as facilities, procurement, finance, or customer service, and the ability to understand how processes connect across departments.

• Strong analytical and problem-solving skills with the ability to interpret data and support performance improvement decisions.

• Demonstrated ability to collaborate effectively with teams, communicate with stakeholders, and present findings and process documentation clearly.

• Experience managing multiple projects simultaneously while maintaining organization, attention to detail, initiative, and adaptability in a dynamic environment.

Special Instructions to the Applicants:

The anticipated salary range for this position is $64,518 to $80,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.