Business Systems Consultant

Your Job

As a Recovery/Continuity Specialist based in Green Bay, WI, you will play a critical role in ensuring the reliability and resilience of our IT/OT infrastructure across 34 Continuous Mills and 8 Discrete businesses. You will manage and coordinate biennial application recovery testing and ongoing redundancy failover testing for critical systems in our data centers and operational sites. This role involves close collaboration with technology leaders, process control teams, local IT/OT resources, and business subject matter experts to standardize backup and recovery procedures, validate failover capabilities, track and resolve issues, and document lessons learned to continuously improve disaster recovery and business continuity readiness.

What You Will Do

• Coordinate and manage biennial recovery and ongoing redundancy failover testing across sites, collaborating with technology leaders, local teams, and business SMEs.
• Schedule, plan, and execute testing of backup/recovery processes and critical infrastructure, including site visits for auditing and validation.
• Track, document, and drive resolution of issues identified during recovery and failover tests using ServiceNow.
• Standardize and improve disaster recovery, business continuity, and failover testing processes, ensuring alignment with Recovery Time Objective (RTO) and Recovery Point Objectives (RPO) objectives.
• Communicate lessons learned, operational performance metrics, and changes to stakeholders and service providers.

Who You Are (Basic Qualifications)

• Demonstrated experience supporting IT infrastructure including networks and compute.
• Experience coordinating and managing application recovery and failover testing across multiple sites or environments.
• Demonstrated project management skills and proficiency with incident tracking and issue management systems, preferably ServiceNow or equivalent.
• Strong knowledge of disaster recovery (DR), business continuity planning (BCP), and related RTO/RPO processes.
• Experience Supporting VMware
• Experience collaborating with cross-functional teams including IT, OT, and business subject matter experts.
• Ability to plan and execute auditing and validation of backup/recovery and failover processes, including conducting site visits.
• Willingness and ability to travel up to 25-30%.

What Will Put You Ahead

• Experience with Commvault backup and recovery solutions.
• Infrastructure support experience in a manufacturing site environment.
• Knowledge of Backup/Recovery (BUR), Disaster Recovery (DR), and Business Continuity Planning (BCP); certifications are not required but considered a plus.
• Familiarity or hands-on experience with Operational Technology (OT) infrastructure and related technologies.
• 3+ years experience with VMware
• Proficiency with ServiceNow, including issue tracking, reporting, and dashboard creation tools.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).

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