Program Coordinator I- Division of Invasive Cardiology

Provide Administrative Support and Coordination for activities within the Division of Invasive Cardiology, including direct administrative support to the division Chief and other Cath Interventionalists.

The Program Coordinator I shall be responsible for:

• Physician & Program Support:

• • Coordinating activities and daily operations of the division, including the coordination of the Cath Lab and On Call Schedules
  • May assist in planning workshops, meetings; coordinates logistics, scheduling and participant communications.
  • Interacting and maintaining liaison with staff, faculty and outside/community agencies in facilitating program objectives.
  • Support the recruitment process for the Division Senior Fellowship program
  • Provide administrative support for related revenue cycle functions
  • Provide administrative support to multiple cardiologists, including calendar management, triaging calls, coordinating meetings, attending team huddles, and supporting team operations.

• Patient Scheduling & Registration:

• • Schedule and register patients for visits and ancillary services; manage new patient intakes and pre-appointment record requests; enroll patients in the portal.
  • Collect and process demographics, insurance, referral, and billing data; transcribe treatment information and manage clinical documentation.

• Customer Service:

• • Deliver effective and compassionate service to patients and families; escalate complex concerns as needed.
  • Serve as the primary contact for patient families; address inquiries, resolve issues, and guide them through their care plans

• Administrative Tasks:

• • Process prescription refills, external requests, patient paperwork, and correspondence
  • Handle mail, photocopying, and document organization.

• Collaboration:

• • Work with referring providers and practices to manage complex cases

• Systems & Technology Use:

• • Utilize office and hospital systems (e.g., Microsoft Office, Epic) efficiently.

• Other duties as assigned.

To qualify, you must have:

• Associate's degree and 1 year of relevant experience
• The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
• The ability to work with diverse internal and external constituencies

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.