Program Administrator - Operations Support and Compliance

We are seeking a Program Administrator - Operations Support & Compliance to join our growing team.

The Program Administrator provides daily operational support and compliance oversight across all Infinity Replacement markets. As a trusted partner to field leadership and operations teams, this role ensures consistent processes, adherence to regulatory and safety requirements, and a superior customer experience.

This individual will optimize workflows, monitor performance, support key operating systems, and represent the Infinity Replacement brand with professionalism and integrity.

Support field leadership and operations teams with daily operational and compliance needs
• Manage regulatory research, background checks, licensing, and accurate record keeping
• Conduct compliance audits and provide performance reporting
• Identify and resolve process or compliance issues
• Maintain and improve operational processes and documentation
• Manage installer onboarding and regulatory requirements
• Use systems such as Salesforce, CRM platforms, Infinity Designer, Origami, and Avalara
• Communicate clearly with field teams and represent the Infinity Replacement brand professionally

• Bachelor's degree in business management, legal studies, project management, or a related field preferred.
• Knowledge of home improvement/remodeling industry standards and relevant business regulations.
• Strong riskassessment capability and analytical skills.
• Demonstrated ability to solve complex problems independently.
• Strong interpersonal and communication skills; able to work both independently and crossfunctionally.
• Ability to identify operational gaps and recommend training or process improvements.
• High proficiency with technology systems, spreadsheets, and presentation tools.
• Exceptional attention to detail and accuracy.
• High level of personal integrity and professionalism.

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing - recognizing everyone's contribution to Marvin's success
• Giving at Marvin - participate in organized volunteer opportunities
• Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.