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Food Service Supervisor

University of Wisconsin Madison
life insurance, paid time off
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Feb 11, 2026
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Jobs Hub to apply through the internal application process. Job Category:University Staff Employment Type:Regular Job Profile:Food Service Supervisor Job Summary:

Job Summary:

The Wisconsin Union is seeking a motivated leader to help lead student staff and deliver exceptional hospitality as a MultiUnit Supervisor at the Memorial Union. This role is part of the team that oversees effective and efficient scheduling and training for the more than 300 student workers employed by Memorial Union Dining. This position balances scheduling and training responsibilities with realtime oversight of food quality, presentation, and customer service. The successful person in this role will be comfortable working directly with student staff on the line as well as managing data at a desk.

As the social heart of UW-Madison, the Wisconsin Union provides events, facilities, and activities for students, staff, faculty, thousands of Union members, and campus visitors. It also offers handson leadership opportunities for hundreds of UW-Madison students.

Physical Demands:

Ability to lift and carry 50 pounds occasionally needed; Ability to work outside in inclement weather needed.

Work Schedule and Location:

This position is scheduled to work a combination of days, nights and weekends, with 2 days off in a row. Operational and work schedules will be closely aligned with the services and customer needs of our units. As a result, work schedules will be adjusted during specific times of the year to meet demand.

Key Job Responsibilities:
  • Develops and schedules logistics and menus for daily and catering operations

  • Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities

  • Performs routine and non-routine food preparation activities including cook to order and specialty foods

  • Cleans, inspects, and maintains kitchen equipment and work areas

  • Recruits, hires, onboards, and sets schedules for Memorial Union Student Dining Staff

  • Adheres to federal, state, campus, and local food safety regulations, policies, and procedures

  • Assigns and coordinates the day-to-day activities of food service staff

Department:

Wisconsin Union

Compensation:

The starting salary is 22.50/ hour - but is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits, please see.

https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

Required Qualifications:
  • Previous restaurant experience

Preferred Qualifications:

  • Experience scheduling staff using an app like When I Work or similar

  • Previous restaurant experience in supervisory or lead role


Certifications:

  • ServSafe Certificate required or able to obtain within 6 months of hire

  • Alcohol Server License Required or able to obtain within 6 months of hire


How to Apply:

Click the "Apply" button to start the application process.

You will be prompted to upload the following documents:

-Resume

-Cover Letter

Applicants should attach a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.

Contact Information:

Kathleen Keller, kathleen.keller@wisc.edu, 608-262-9323

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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