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JOB SUMMARY: The District Manager (DM) oversees multiple branches in a region, managing P&L and employee development. They establish and drive processes for profitable growth, ensuring efficient service delivery and supporting standard procedures alongside the Regional Vice President. ESSENTIAL JOB DUTIES:
- Coordinate, monitor and manage various branches within a geographic region.
- Drive organic growth through implementation of and adherence to standardized corporate processes, policies, and procedures.
- Assist in ensuring system's integration training and support for new acquisitions within the region.
- Assist with acquiring sales leads for new work from existing and new customer base, including installation, inspections, maintenance and repairs, and other services.
- Promote a company culture that encourages safety, quality, top performance, and high morale
- Manage and be able to intelligently discuss P&L performance.
- Develop branch capabilities by thoughtful assessment of market, skill set, growth opportunities and build long-term value.
- Lead, develop and motivate individuals while creating a culture of mutual accountability with the branch management teams.
- Measure and report against established Key Performance Indicators.
- Participate in the implementation and support of marketing and sales activities.
- Manage local branch managers in a collaborative environment to drive profitable growth through efficient use and allocation of resources.
- Give feedback on how the entire district functions to Vice President of Operations on a regular basis to ensure that company general activities flow on the same wavelength.
- Create and administer culture of accountability, empowerment, and cross-functional teamwork
- Communicate with internal and external customers in a professional manner.
Business Development:
- Develop and maintain business relationships with new and existing customer base for assigned region; increase key sales.
- Assist with general marketing activities and promotion of services.
- Coordinate with Directors of Service Sales to achieve business development and growth goals
- Make sales calls on key customers as warranted by circumstances within region.
- Communicate national accounts opportunities to leadership, as appropriate.
- Review and approve job estimates, inspection agreements and service quotes per the Review Matrix.
Corporate Collaboration:
- Provide leadership of operational procedures and protocols in region such as: purchasing and sourcing, scheduling, coordination of work, billing, and collections; as well as tools, equipment, and inventory.
- Oversee communication and coordination between assigned locations and shared services such as Purchasing Department, Design Department, Accounting Department, Human Resources Department, Talent Recruiting Department, Safety & Fleet Department, IT Department, Marketing Department, Billing Department and similar.
- Ensure succession planning is achieved by collaborating with location and district leadership in assessing, identifying, cultivating, and mentoring future managers and leaders.
- Collaborate with Human Resources and the managers to ensure that company policies, including Equal Opportunity Employment and Harassment and Discrimination prevention policies, are consistently administered within assigned region.
- Monitor and support employee relations such as recruitment and retention initiatives within assigned region to ensure effectiveness.
- Assist with monitoring and evaluation of Mergers & Acquisitions (M&A) leads and follow through as appropriate.
- Other duties may be assigned.
QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications:
- Bachelor's degree in Business, required; or equivalent experience (7+ years in the Fire Protection Industry with at least 2 years in a supervisory role).
- NICET III or IV, preferred.
Experience, Knowledge, Skill Requirements:
- 10 years Fire Protection Industry experience, required.
- 7 years leadership experience with over mid-managers including 5 direct reports and 25
- indirect reports, preferred.
- 7 years performing sophisticated business analytics using business intelligence systems, Sage 300 CRE, or similar, preferred.
Communication Skills:
- Must have the ability to effectively read, write and communicate in English with employees, customers, Management or leadership and board or directors.
Systems and Software Skills:
- 10 years of professional computer skills, including Microsoft Office.
Other Qualifications:
- Valid driver's license with acceptable driving record required.
- Must be able to comply with SFSs Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
- Frequent travel required, up to 75%.
PHYSICAL & WORK ENVIROMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist. Work Environment: Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Office settings are mild to moderate temperatures. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-RF1
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