Sr. Manager - Software Engineering - IAM

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The Engineering Manager for the Authentication Platform leads the team responsible for the core identity services that power Salesforce's production infrastructure. You will oversee a critical suite of services, including Kerberos-based authentication, TOTP, and FIDO2 systems.

This role is at the heart of our Production IAM stack, ensuring that every access request across our global fleet is secure, authenticated, and resilient. You will manage a team of specialists who bridge the gap between legacy infrastructure protocols and modern, cloud-native identity standards to defend against sophisticated threats.

Your Impact:

• Platform Ownership: Drive the strategy and execution for the Authentication Platform, ensuring these foundational services scale horizontally across diverse substrates.

• Protocol Mastery: Provide technical leadership across a diverse protocol stack, from Kerberos and LDAP to modern WebAuthn/FIDO2 and TOTP implementations.

• Mission-Critical Availability: Guarantee the reliability of services that are "tier 0" dependencies for the entire company, targeting 4 or more 9s of availability.

• Security Advocacy: Partner with security architects to implement Zero Trust principles, ensuring the platform enforces strict adherence to least privilege and robust identity verification.

• Talent Development: Lead and mentor a team of senior software engineers, fostering a culture of high-quality code, rigorous testing, and operational excellence in a DevOps/Service Ownership model.

Minimum Requirements:

• Experience: Minimum 13 years of Software Engineering experience, with 3-5 years of leadership experience in high-pressure, infrastructure-centric environments.

• Deep Authentication Knowledge: Proven expertise in Kerberos and identity protocols (SAML, OIDC, LDAP).

• Distributed Systems at Scale: Experience managing systems with massive throughput and high availability requirements in Public Cloud (AWS/GCP) or hybrid environments.

• Technical Stack: Familiarity with Java, Go, or C#, and experience with container orchestration (Kubernetes) and modern CI/CD pipelines.

• Leadership: A track record of hiring and growing senior engineering talent and managing multi-functional stakeholders in a global environment.

• Agile Mindset: Experience running Scrum/Agile processes with a heavy emphasis on security-first development and automated testing.

Preferred Requirements:

• IAM Specialist: Experience building or maintaining enterprise-grade Identity Providers (IdP) or Multi-Factor Authentication (MFA) platforms.

• Security Hardening: Understanding of hardware security modules (HSMs), PKI, and secure credential storage.

• Compliance & Auditing: Knowledge of how authentication systems meet PCI, SOC2, or HIPAA requirements.

• Operational Grit: Experience managing on-call rotations for high-visibility production services.
  
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Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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