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ThinkBIG Intern Technician

Thompson Machinery
United States, Tennessee, Memphis
Feb 07, 2026

THINKBIG TECHNICIAN INTERN
ABOUT US
Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Think BIG Technician position is a highly competitive, sponsored technician training program designed for individuals pursuing a career as a Caterpillar Dealership Service Technician. Students attend Illinois Central College in East Peoria, IL, while gaining real-world experience at Thompson Machinery locations. The program follows an alternating format each semester:


  • First 8 weeks: Classroom instruction and hands-on lab training
  • Second 8 weeks: Paid internship at a Thompson Machinery store under the guidance of a Think BIG Mentor
  • This rotation continues throughout the two-year program



Students develop advanced technical knowledge and hands-on skills in:


  • Engine fundamentals
  • Machine hydraulics
  • Caterpillar fuel systems
  • Electrical and electronic systems
  • Transmissions and torque converters
  • Undercarriage and final drives



As a Think BIG Technician (Mentee), you will work under mentor supervision performing setup, service, diagnostics, preventive maintenance, repairs, and parts installation on Caterpillar diesel-powered construction equipment. Students also gain exposure to dealership operations, service standards, and customer support practices that prepare them for long-term success as a Field Service Technician. Upon successful completion of the two-year program, students earn an Associate Degree in Applied Science and can advance into full-time technician roles with continued training and development.
RESPONSIBILITIES


  • Participate in alternating classroom and dealership internship rotations
  • Perform preventive maintenance, diagnostics, and repairs on CAT construction equipment under mentor supervision
  • Assist with setup, service, installation, and replacement of machine components
  • Learn to read and interpret service manuals, technical instructions, and safety procedures
  • Work with mechanical, hydraulic, and electrical/electronic schematics and wiring diagrams
  • Use diagnostic tools and test equipment to support troubleshooting activities
  • Maintain professional communication with mentors, instructors, and dealership staff
  • Submit required reports and academic updates in a timely manner
  • Maintain strong academic performance and attendance standards
  • Demonstrate professionalism, integrity, adaptability, and accountability
  • Follow all safety procedures and company policies
  • Operate computers and service software for documentation and coursework



REQUIREMENTS
Education & Academic


  • High school diploma or equivalent (2.7 GPA or higher preferred)
  • Ability to maintain a 3.0 cumulative GPA throughout the program
  • Meet standardized testing score minimums:

    • ACT: Reading 18, English 17, Math 22
    • SAT: Reading 480, Math 520
    • OR ACCUPLACER: Reading 90 or >, Elementary Algebra 81 or >


  • Meet with academic advisor and maintain full program enrollment



Technical & Mechanical


  • Demonstrated mechanical aptitude
  • Ability to read schematics and technical documents
  • Ability to operate a PC (Windows, Excel, Word)
  • Obtain a basic set of mechanic hand tools



Professional


  • Strong communication skills (spoken and written English)
  • Willingness to work closely with a service mentor
  • High integrity and accountability standards
  • Strong customer service focus



Other Requirements


  • Valid state driver's license
  • Pass company physical, drug screen, and background check
  • Willingness to relocate or travel for school attendance
  • Commitment to complete the full two-year program



Thompson Machinery offers competitive salaries and a complete benefits package. Compensation will be commensurate with experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.


Apply Now

Listing is current as of Feb 06, 2026 05:44 PM


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