Business Operations Advisor

Business Planning

• Facilitate planning of strategic goals and development of departmental/divisional operational plans.

• Coordinate, plan and facilitate various departmental/divisional events (i.e. Departmental Summits, All Hands Meetings, Leadership Planning Sessions, staff meetings) to make them more effective, purposeful and outcomes based.

• Aid in the adoption of standard operating procedures and processes for the department and assist with the communication and education of new SOPs outside of the department.

• Lead change management work to support business and process improvements and overall departmental/divisional effectiveness.

• Ensure meeting followups and action items are clearly documented and tracked to completion

Project Coordination

• Handle special projects for the department/division/segment as assigned. Possible duties could include:

• Assist in the evaluation of potential opportunities to reduce costs/improve efficiencies

• Lead the review and evaluation of best or next practice opportunities for potential adoption

• Review industry literature and ensure leadership is briefed on current and emerging issues of importance to the organization.

• Track initiatives/projects for the department/division/segment and may create presentations of initiative/project progress for varied audiences, which may include Senior Leadership.

• Assist with updates to governance calendars, workflows, and timelines.

Data Analysis/Reporting

• Consolidate and standardize data analysis and reporting for relevant business operations.

• Track goal progress, including data collection and analysis of key performance metrics (KPIs)

• Consolidate inputs into standardized templates for leadership reviews (QBRs, MBRs, scorecards).

• Prepare draft slides and summaries for review by senior team members.

• Validate data accuracy by comparing inputs across sources and escalating discrepancies

Business Partnerships

• Support the preparation and coordination of Health Plan reviews and planning sessions

• Accompany leaders to internal and/or external partnership meetings, and capture discussions for follow-up

• Prepare input for Annual Report, CEO/Board reports, and other marketing/communication opportunities with a focus on partnering to deliver communications that are relevant and oriented to specific business partnerships both internal and external.

• Provide support for leadership's public speaking engagements and/or industry Board and Committee meetings.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 3+ years of experience in related field

• In lieu of degree, 5+ years of experience in related field

Bonus Points

• Strong organizational skills with a high level of accuracy and attention to detail.

• Proven ability to manage multiple priorities simultaneously, meet deadlines, and consistently follow through on commitments.

• Effective written and verbal communication skills, with the ability to convey information clearly to diverse audiences.

• Comfortable working with spreadsheets, dashboards, and performance or operational reports to support business decisionmaking.

• Demonstrated initiative to proactively gather information, identify gaps, and drive tasks to completion with minimal direction.

• Willingness and ability to learn new processes, tools, systems, and business concepts in a dynamic environment.

• Collaborative, teamoriented mindset, with the ability to work effectively across multiple functional areas and stakeholder groups.

WhatYou'llGet

• The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community

• Work-life balance, flexibility, and the autonomy to dogreat work

• Medical, dental, and vision coverage along withnumeroushealth and wellness programs

• Parental leave and support plus adoption and surrogacyassistance

• Career development programs and tuition reimbursement for continued education

• 401k match including an annual company contribution

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