Responsibilities:
- Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring.
- Configure, maintain, and support DelmiaWorks IQMS modules across manufacturing, accounting, costing, job costing, and supply chain.
- Partner with departments to align ERP functionality with evolving business needs and cross-train to support all IQMS applications.
- Lead ERP implementation, customization, and integration with other business applications across multiple sites.
- Coordinate with IT and vendors to deploy new modules, support EDI onboarding for customers and vendors, and ensure seamless rollouts.
- Respond to user issues with urgency; gather requirements, analyze workflows, and identify ERP- driven solutions to enhance efficiency.
- Ensure accuracy, security, and integrity of ERP data, while supporting data models, testing scenarios, and change management initiatives.
- Develop, maintain, and troubleshoot dashboards and reports using SQL, Crystal Reports, Excel, and BI tools (Power BI preferred).
- Prepare documents for projects including functional/technical specifications, process documentation, issue logs, and summaries.
- Provide user training, refresher courses, and ongoing support to improve ERP adoption and system utilization.
- Lead ERP related projects, including scope, budge, schedules, and risk management, while communicating status to leadership.
- Collaborate across departments to deliver technology solutions that improve operations and support decision making.
Requirements
- Bachelors Degree in Information Technology, Business or related field
- Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring.
- 3+ years of ERP system experience (DelmiaWorks IQMS strongly preferred).
- 3+ years of business analysis and project management experience.
- Strong understanding of manufacturing operations, workflows, and process flows.
- Knowledge of IQMS modules including Manufacturing, Accounting and Costing.
- Proficiency in SQL, Crystal Reports, Excel, and reporting/BI tools
- Demonstrated experience in ERP implementations, software deployment, testing, and troubleshooting.
- Willingness to travel as needed to support multiple facilities.
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