Assistant Store Manager (HELE Kalihi Valley | Full-Time)

HELE Customer Service Associate / Convenience Store Cashier

Salary Range: $21.00 - $26.65 Hourly

$3.00 shift differential eligibility

Work Location: 1950 Kalihi St., Honolulu, HI 96819

Primary Job Responsibilities:

Safety

• Maintain a safe work environment for employees and customers by setting safety as a priority.
• Ensure gas pumps, lot, and store areas are clean and free of debris at all times.
• Work with the Safety Team and conduct monthly mandatory meetings and trainings.
• Report safety incidents in a timely mannerand comply withsafety policy, programs,and processes.

Leadership and Personnel Management

• Train, develop, guide,and evaluate employees to operatethe store effectively and safely to provide superior customer service.
• Maintain a professional and supportive image among subordinates and supervisors.
• Act as back-up to Store Managers, prepare and submitall employee paperwork accurately and timely(i.e. performance appraisals, performance notices, new hire checklist, etc.)
• Ensure that all employees receive continuous on-the-joband company required trainingto improve customer service performance and safety awareness.
• Motivate, provide feedback,and share employee recognition to improve individual, team,and store performance.
• Set and communicate performance expectations, and evaluate actual performance based on those expectations as anextension of the Store Manager.
• Develop potential employees through coaching and training so they are ready for promotion to the next level.
• Carry out all company policies.

Customer Service and Site Relationships

• Consistently provide prompt and courteous customer service, may be requiredto assistcustomers at the gas pump, and assistin resolving customer issues.
• Accurately ring up all sales on POS system, comply withall cash handling procedures, and other payment types for products sold.
• Develop positive and professional relationships with all customers, vendorsand contractors.
• Responsible for all cash, monies,and inventory during shift.
• Prioritize appropriately developing and assigningtasks to ensure that the store is clean, adequately stocked, and organized for fast, convenient,and professional service to customers.
• Ensure a friendly, welcoming,and well-maintained store environment to provide customers with a buying experience that meets their expectation.
• Monitor customer needs and expectations and work with store employees to ensure those needs are met by promoting programs and ensuring suggestive selling.
• Assistcustomers at the pump and in-store to find the desired product and operateequipment.
• Actively solicitcustomer feedback via consistent personal interaction and engagement.
• Ensure complaints are resolved quickly and sincerely to the customer's, vendor'sand contractor's satisfaction.
• Promote and ensure a safe and positive public image within the community.
• Promote and grow theKama'ainaRewards program.

Business and Management

• Plan and manage store activities to maximize operating profit.
• Monitor fuel sales volume and competitor pricing to assistthe pricing analyst in development of store specific fuel pricing strategies and tactics.
• Monitor merchandise, food movement,and competitor offerings to assistin development of store specific product mix and pricing strategies.
• Maintain store layout and product displays per schematics.
• Execute store level sales promotions and assistin implementing network-wide promotional and advertising campaigns.
• Manage fuel, merchandise,and food inventory to ensure optimumstocking levels.
• Control operating expenses (including maintenance, utilities, suppliesand inventory loss).
• Prepare and submitdaily sales reports accurately and timely, includinginvoices and bank deposits.
• Safeguard and account for all money received and disbursed.
• Organize and maintainall site files, manuals, and other informational materials.
• Receive merchandise using proper check-in procedures when working with vendors.
• Obtain and maintainall required food and age restricted product certifications within 2 weeks of employment.

Facilities Management

• Assistin maintainingappearance standards of paving, lighting, canopy,and other physical structures.
• Timely reportfacility issues as needed.
• Ensure facilities and equipment are in safe working order.
• Maintain dispensing and store equipment to ensure clean, sanitary,and safe working conditions at all times.
• Ensure required signage/decals are posted.

Personnel Assistance

• Maintain a professional and supportive image among subordinates and supervisor.
• Work with the Store Manager to create, maintain, and improve teamwork; and provide training assistanceto new associates.
• Assistwith staffing and schedule labor to meet customer demand while staying within budget.

Note: This description is intended to give you a general overview of the position,additionalresponsibilities and opportunities may be identifiedbased on current business needs.

Physical Demands:

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps.
• Ability to communicate effectively in English.
• Ability to follow safety procedures (e.g.respond to safety alarms, contact 911 for emergencies).
• Ability to frequentlyreach overhead, grip, utilize wrist movements, and finger dexterityto restock inventory, package items sold,operatePOS system, receive payments, issue change,operategas pumps, wipe pumps,maintainstore grounds, and general housekeeping.
• Ability to frequentlysquat and kneel to obtain and/or replenish items.
• Ability to push/pull with arms up to a force of 20 pounds (whileutilizinga hand-truck).
• Ability to occasionallylift upto 50 pounds.
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.

Note: There may be exposure to gas fumes and solvents, and occasional noise.

Qualifications:

Tomeet the basic qualifications for this role you will be at least 21 years of age or olderand have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Additionalqualifications include:

• Valid driver's license required.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash required.
• Perform basic math accurately.
• Previoussupervisory experience preferred.

Benefits

Full-timeemployees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program. Employees can enroll in our company's 401k plan and are able to purchase company stock at discounted prices. Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date.Thereafter, they will accrue vacation bi-weekly based upon years of service.Employees have seven paid holidays throughout the calendar year.

About Us

We're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of ourHELE convenience stores, is a great place to set out on a career path in our organization that could lead to Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics.

Our Retail Operations

We own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ retail locations in Washington and Idaho under the nomnom brand.

Our Headquarters

Par Pacific Holdings, Inc., based in Houston, Texas, owns,manages,and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado.Our common stock is publicly traded on the NYSE under the trading symbol "PARR".

Our Refineries and Logistics Operations

We own and operate refineries in Hawaii,Montana, Washington,and Wyoming, with total operating throughput capacity of over 218Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 124,000 bpd of combined refining capacity and related multimodal logistics systems.

Par Pacific is an Equal Opportunity Employer

Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status,genetic information or any other status protected by applicable law.

Note: Par Pacific will not accept calls from third-party recruiters. All candidates are required to apply through this web posting.