Senior Technical Project Manager | Global Product

• Lead endtoend execution of complex technical initiatives across cloud services, software engineering, infrastructure, and modernization programs.
• Partner with Engineering, Architecture, and Cloud Operations to translate cloud requirements, technical discussions, and system dependencies into structured project plans.
• Manage program governance, planning, tracking, and communication using Agile methodologies and Epicor's release frameworks.
• Drive crossfunctional clarity, alignment, and timely decisionmaking across Product, Engineering, Support, Consulting Services, and leadership teams.
• Communicate effectively with senior stakeholders, ensuring visibility, context, and clear framing of technical and strategic decisions.
• Support cloud leadership through KPI insights, operational trend analysis, and preparation of programlevel reporting and leadership reviews.
• Champion PMO standards, process improvements, and effective use of tools such as JIRA, Aha!, Teams, Power BI, and SharePoint.

• 5+ years' experience in technical project or program management across cloud, software, or infrastructure environments.
• Strong experience managing projects within AWS (required), with additional exposure to Azure or GCP being beneficial.
• Solid understanding of cloud architectures, distributed systems, CI/CD pipelines, automated testing, and enterprise software delivery processes.
• Background in infrastructure or cloud migration initiatives, with the ability to communicate crisply with cloud engineering and architecture teams.
• Proven success leading crossfunctional projects with multiple technical dependencies.
• Excellent communication skills for both technical and nontechnical audiences, including senior leadership.
• Strong analytical capability, with experience interpreting KPIs, operational metrics, financial modeling inputs, or engineering insights.

• PMP certification.
• Experience working in highly technical or cloudheavy product organizations.
• Background supporting senior cloud leadership or operational planning functions.

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.