Senior Studio Analytics Manager

Details

• Structure: Two separate assignments with gap in between (April-late summer)
• Hours: 40/week, 9AM-6PM Eastern (firm Eastern hours)
• Location: Remote; preference for Eastern/Central timezones

About the Role:

Our Marketing Studio team is seeking an experienced analytics professional to backfill a Senior Studio Analytics Manager during two separate bonding leave periods. This is a critical operations-focused analytics role supporting the creative studio organization-NOT traditional marketing performance analytics.

You'll be the subject matter expert on studio operations data, reporting on team capacity, utilization, demand volume, and operational efficiency metrics to internal leadership. This role requires someone who can translate complex operational data for creative stakeholders while maintaining technical fluency with data engineering teams.

What Makes This Role Unique

This is operations analytics for a creative organization, not marketing campaign analytics. You won't be measuring customer insights, campaign performance, or marketing ROI-you'll be measuring how efficiently the internal creative studio operates. Think call center analytics applied to a creative services team: tracking how busy they are, how demand flows, and how to optimize capacity and output.

The ideal candidate has worked in operational analytics environments (customer service centers, production operations, fulfillment centers) where they tracked volume, capacity, and efficiency metrics to help leaders make staffing and resource allocation decisions.

What You'll Do

• Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with Tableau visuals and operational analysis
• Serve as data SME for cross-functional partners, translating metrics for creative-focused stakeholders
• Investigate and troubleshoot data flows by partnering with data engineering teams in Snowflake
• Navigate Tableau dashboards to surface insights in response to leadership questions
• Maintain business continuity through comprehensive shadowing with incumbent

Must-Haves

Technical:

• Tableau proficiency - primary tool for all visuals and reporting
• Snowflake experience - work with data warehouse and cross-functional partners
• Operational analytics background - capacity planning, utilization metrics, volume forecasting, efficiency measurement
• Systems fluency - quick learner of data sources and technical infrastructure

Background:

• 5+ years in operations analytics (call center, customer service, production operations-NOT marketing campaign analytics)
• Experience with operational KPIs: staffing/headcount planning, capacity utilization, volume management, operational efficiency

Soft Skills:

• Translate data insights for non-technical creative stakeholders
• Investigative problem-solver who intuitively knows where to find answers in data
• Self-starter comfortable getting up to speed quickly
• Equally comfortable presenting to leadership and troubleshooting with engineers

Nice-to-Have: SQL, Excel, Google Analytics, Power BI, Workfront/project management tools

#LI-MM3

-

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.